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  • Customer Driven Innovation

Results for "customer-driven innovation"


  • H

    HEC Paris

    Innovation Management and Entrepreneurship University Certificate

    Skills you'll gain: New Product Development, Social Media Strategy, Business Strategy, Supplier Relationship Management, Ideation, Entrepreneurship, Social Media Marketing, Product Development, Stakeholder Engagement, Social Media, Strategic Sourcing, Innovation, Decision Making, Content Marketing, Process Analysis, Business Operations, Business Planning, Operational Efficiency, Sustainable Development, Competitive Analysis

    University Certificate · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Data-Driven Leadership Skills Course 1: Leadership Narrative

    Skills you'll gain: Data-Driven Decision-Making, Business Leadership, Leadership Studies, Organizational Leadership, Leadership, Strategic Leadership, Organizational Structure, Leadership and Management, Leadership Development, Social Sciences, Ancient History

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Managers: Data-Driven Sales Forecasting

    Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Test-Driven Development in .NET Core - The Handbook

    Skills you'll gain: GitHub, Test Driven Development (TDD), Continuous Integration, ASP.NET, .NET Framework, Git (Version Control System), Development Testing, C# (Programming Language), Integration Testing, Data Access, Data Integrity, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Sales Analysis with Claude: Data Driven Sales Analytics

    Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, LLM Application

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Illinois at Urbana-Champaign

    Entrepreneurship and Strategic Innovation Graduate Certificate

    Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Credit Risk, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Revenue Recognition, Financial Auditing, Variance Analysis, Entrepreneurship, Data Governance, Generative AI, Financial Market, Supply And Demand, Statistical Inference

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT + Excel: Master AI-driven Formulas & Visualizations

    Skills you'll gain: Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, ChatGPT, Multimodal Prompts, Generative AI, Business Process Automation, Data Validation, Prototyping, Data Import/Export, Debugging

    4.9
    Rating, 4.9 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Français

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

1…202122…382

In summary, here are 10 of our most popular customer-driven innovation courses

  • Innovation Management and Entrepreneurship University Certificate: HEC Paris
  • Data-Driven Leadership Skills Course 1: Leadership Narrative: University of Glasgow
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera
  • Test-Driven Development in .NET Core - The Handbook: Packt
  • Sales Analysis with Claude: Data Driven Sales Analytics: Coursera
  • Preparing for Your Retail Customer Service Role: CVS Health
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Entrepreneurship and Strategic Innovation Graduate Certificate: University of Illinois at Urbana-Champaign

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