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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • P

    Packt

    DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

    Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    The Complete Scrum Master Certification & Agile Scrum Course

    Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Salesforce Design Mastery: CRM Customization

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Comprendre l'Utilisateur Moyen de Facebook

    Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Understanding Diversity & Inclusion

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Talent Acquisition, Diversity Awareness, Cultural Diversity, Diversity Marketing, Advocacy, Recruitment Strategies, Branding, Organizational Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Build, Train and Deploy ML Models with Keras on Google Cloud - Français

    Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, Deep Learning, Cloud Computing, Artificial Neural Networks, Data Preprocessing, Application Programming Interface (API)

    3.4
    Rating, 3.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Open Source Programming - Bachelor's

    Skills you'll gain: Object Oriented Programming (OOP), Web Scraping, Data Structures, Test Driven Development (TDD), Computer Programming, Python Programming, Scripting Languages, User Interface (UI), Open Source Technology, Database Development, Program Development, File I/O, Data Persistence, Software Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Seamless Salesforce Integration

    Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Columbia University

    University Studies for Student Veterans

    Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    Améliorez les réseaux neuronaux profonds

    Skills you'll gain: Deep Learning, Tensorflow, Model Evaluation, Applied Machine Learning, Artificial Neural Networks, Machine Learning Methods, Performance Tuning, Machine Learning, Data Validation, Debugging, Algorithms

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Fundamentals of Integrated Brand Promotion

    Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Design Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to RNN and DNN

    Skills you'll gain: Model Deployment, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Artificial Intelligence, Applied Machine Learning, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning, Natural Language Processing, Supervised Learning, Network Architecture, Data Science

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt
  • The Complete Scrum Master Certification & Agile Scrum Course: Packt
  • Salesforce Design Mastery: CRM Customization: Coursera
  • Comprendre l'Utilisateur Moyen de Facebook: Coursera
  • Understanding Diversity & Inclusion: Automatic Data Processing, Inc. (ADP)
  • Build, Train and Deploy ML Models with Keras on Google Cloud - Français: Google Cloud
  • Open Source Programming - Bachelor's: Illinois Tech
  • Seamless Salesforce Integration: Coursera
  • University Studies for Student Veterans: Columbia University
  • Améliorez les réseaux neuronaux profonds: DeepLearning.AI

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