Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Talent Acquisition, Diversity Awareness, Cultural Diversity, Diversity Marketing, Advocacy, Recruitment Strategies, Branding, Organizational Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, Deep Learning, Cloud Computing, Artificial Neural Networks, Data Preprocessing, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Object Oriented Programming (OOP), Web Scraping, Data Structures, Test Driven Development (TDD), Computer Programming, Python Programming, Scripting Languages, User Interface (UI), Open Source Technology, Database Development, Program Development, File I/O, Data Persistence, Software Design
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Tensorflow, Model Evaluation, Applied Machine Learning, Artificial Neural Networks, Machine Learning Methods, Performance Tuning, Machine Learning, Data Validation, Debugging, Algorithms
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Design Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Artificial Intelligence, Applied Machine Learning, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning, Natural Language Processing, Supervised Learning, Network Architecture, Data Science
Beginner · Course · 1 - 4 Weeks