Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Generative AI, Responsible AI, AI Product Strategy, AI powered creativity, AI literacy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Automation, Innovation, AI Integrations, Performance Measurement, AI Workflows, Business Ethics, Product Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Management, Product Strategy, Product Planning, Agile Software Development, Agile Project Management, Prioritization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Management
Advanced · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls
Beginner · Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, HubSpot CRM, Google Sheets, Workflow Management, Automation, Gmail, AI Workflows, AI Integrations, Unstructured Data, Generative AI
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, Sales, Sales Enablement, AI Personalization, Large Language Modeling, AI literacy, ChatGPT, AI Enablement, Workflow Management, Artificial Intelligence, Ideation, Innovation, Business Transformation, Content Creation, Business Management, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Project Management, Responsible AI, Generative AI, Cost Reduction, Team Performance Management, Workflow Management, Project Planning, Resource Allocation, Process Improvement, Risk Management, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Decision Tree Learning, Artificial Neural Networks, Machine Learning Methods, Classification Algorithms, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Applied Mathematics, Dimensionality Reduction, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Supervised Learning, Deep Learning, Machine Learning Methods, Artificial Neural Networks, Applied Machine Learning, Model Optimization, Logistic Regression, Classification Algorithms, Model Training, Regression Analysis
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Inside Sales, Sales, Sales Prospecting, Sales Training, Sales Strategy, Web Presence, Selling Techniques, Prospecting and Qualification, Product Demonstration, Virtual Teams, Digital Brand Strategy, Technical Sales, Sales Pipelines, Rapport Building, Sales Presentations, Relationship Building, Virtual Environment, Customer Engagement, Customer Success Management, Drive Engagement
Beginner · Specialization · 1 - 3 Months