Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI literacy, Human Resource Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement, Recruitment, Machine Learning
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Validation, Google Sheets, Spreadsheet Software, Data Analysis, Data Synthesis, Data Manipulation, Analytical Skills, Consolidation, Excel Formulas, Query Languages, Pivot Tables And Charts, Data Quality, SQL, Data Integration, Data Transformation, Database Management, User Feedback
★ 4.6 (12K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Software Development Life Cycle, Stakeholder Engagement, Team Motivation, Software Architecture, Project Management Life Cycle, Resource Management, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
★ 4.7 (11K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, Program Management, Risk Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Stakeholder Analysis, Strategic Decision-Making, AI literacy, Decision Intelligence, Stakeholder Management, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Governance, Machine Learning
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications
★ 4.8 (5K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Patterns, ChatGPT, Responsible AI, Generative AI, Generative Model Architectures, Risking, Google Gemini, Product Management, AI literacy, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Product Development, Augmented and Virtual Reality (AR/VR), Machine Learning, Data Synthesis
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Interactive Data Visualization, Business Intelligence, Business Intelligence Software, Data Presentation, Infographics, Dashboard Creation, AI literacy, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Large Language Modeling, Responsible AI, LLM Application, Data Analysis, Data Visualization
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Literacy, Data Mining, Data Processing, Big Data, Cloud Computing, Data Science, Digital Transformation, Data-Driven Decision-Making, Data Storage, Deep Learning, Machine Learning
★ 4.7 (78K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Modeling, Risk Mitigation, Business Analysis, Data Storytelling, Risk Analysis, Business Analysis Tools, Project Scoping, Risk Management Framework, Process Flow Diagrams, Stakeholder Analysis, Prompt Engineering, Stakeholder Management, Data Presentation, Digital Transformation, Responsible AI, Business Process Modeling, Excel Formulas, Data Cleansing, Business Analytics, Business Requirements
★ 4.7 (14K) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Power BI, Dashboard Creation, Microsoft Excel, Data Integrity, Data Analysis, Data Visualization, Data Storage, Microsoft Power Platform, Data Quality, Business Intelligence, Advanced Analytics, Generative AI, Data Analysis Software, Business Intelligence Software, Statistical Reporting, Data Integration, Analytics, Timelines, Model Optimization, SQL
★ 4.6 (9.3K) · Beginner · Professional Certificate · 3 - 6 Months