Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Model Training, AI Personalization, AI Integrations, Data Integration, Google Cloud Platform, MLOps (Machine Learning Operations), Data Collection, Data Import/Export, Model Deployment, Model Evaluation, Continuous Monitoring, Application Programming Interface (API)
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Exploratory Data Analysis, Customer Analysis, Market Analysis, Marketing Analytics, Customer Insights, Big Data, Data Mining, Analytics, Target Market, Data Analysis, Target Audience, R Programming, R (Software), Unsupervised Learning, Data-Driven Decision-Making, Machine Learning Algorithms, Descriptive Statistics, Statistical Modeling, Data Strategy, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Model Training, Model Optimization, Configuration Management, Image Analysis, Debugging, Data Presentation, Experimentation, Computer Vision, Data Visualization, Deep Learning, Algorithms, Performance Tuning, Tensorflow, Failure Mode And Effects Analysis, Root Cause Analysis, Cost Management, Machine Learning, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Digital Analysis, Marketing Strategies, Digital Marketing, Consumer Behaviour, Customer Analysis, Data-Driven Marketing, Strategic Marketing, Digital Marketing Campaigns, Digital Marketing Tools, Journey Mapping, Persona Development, Target Market, Target Audience, Decision Making
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Data Preprocessing, AI literacy, Business Intelligence, Data Quality, Analytics, Data Analysis, Business Ethics, Business Analytics, Machine Learning Algorithms, Artificial Neural Networks, Machine Learning, Deep Learning, Data Science, Python Programming, Predictive Modeling, Unsupervised Learning
Beginner · Course · 1 - 3 Months

University of Huddersfield
Skills you'll gain: Stakeholder Management, Strategic Planning, Business Strategy, Stakeholder Engagement, Organizational Strategy, Business Strategies, Innovation, Strategic Leadership, Strategic Thinking, Strategic Decision-Making, Business Transformation, Business Solutions, Business Planning, Case Studies, Market Opportunities, Change Management, Strategic Prioritization, Strategic Communication, Business Priorities, Critical Thinking and Problem Solving
Beginner · Specialization · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: User Story, User Experience, System Requirements, Functional Requirement, User Interface and User Experience (UI/UX) Design, User Requirements Documents, User Research, Functional Specification, Requirements Analysis, Human Centered Design, Software Documentation, Requirements Elicitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI powered creativity, Prompt Engineering Tools, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, AI Integrations, Data Science, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, User Interface (UI), Design Thinking, User Interface (UI) Design, Persona (User Experience), User Acceptance Testing (UAT), Visual Storytelling, User Experience
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Enterprise Architecture, IBM Cloud, Cloud-Based Integration, Application Lifecycle Management, Cloud-Native Computing, Application Design, Systems Integration, Hybrid Cloud Computing, Software Architecture, Application Programming Interface (API), Mainframe Computing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Sales Operations, Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Salesforce, Sales Process, Business Workflow Analysis, Business Process Automation, Customer Relationship Management, Lead Generation, General Sales Practices, Workflow Management, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, Agentic systems, Systems Integration, Data Management
Intermediate · Course · 1 - 4 Weeks