
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Control Systems, Computer Vision, Image Analysis, Robotics, Automation, Embedded Software, Test Automation, Simulations, Systems Architecture, Convolutional Neural Networks, Deep Learning, Software Architecture, Traffic Flow Optimization, Artificial Neural Networks, Global Positioning Systems, Predictive Modeling, Safety Standards
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Process Analysis, Six Sigma Methodology, Process Improvement, Lean Methodologies, Process Optimization, Operational Analysis, Business Process, Lean Manufacturing, Statistical Analysis, Analysis, Regression Analysis, Continuous Improvement Process, Statistical Methods, Statistical Inference
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Digital Signal Processing, Musical Composition, Music, Electronic Components, Electronics, Music Theory, Hardware Design, Embedded Systems, System Configuration, Algorithms, Instrumental Music, Performance Tuning, Data Import/Export, Programming Principles, Generative AI, Digital Communications, Creative Design, Interoperability, Other Programming Languages, Development Environment
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Versioning, Software Configuration Management, Collaborative Software, Software Development, Code Review, Linux, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Software Engineering, Object Oriented Design, Software Testing, Unified Modeling Language, Software Development Tools, Requirements Analysis, Agile Methodology, Test Case, Software Development Life Cycle, Software Development Methodologies, Functional Requirement, User Requirements Documents, Agile Software Development, Systems Analysis, Systems Design
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Sales Presentations, Product Demonstration, Collaborative Software, Constructive Feedback, Data Sharing, Data Visualization, Version Control, File Management, Multimedia, Editing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Distributed Computing, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Social Justice, Liberal Arts, Systems Thinking, Creativity, Social Studies, Case Studies, Ethical Standards And Conduct, Research, Discussion Facilitation, Psychology, Qualitative Research
Intermediate · Course · 1 - 3 Months