Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Architecture, Extract, Transform, Load, Data Security, Data Transformation, Data Pipelines, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Creative Cloud, Web Content, Digital Publishing, Content Creation, Multimedia, Information Architecture, Layout Design, User Experience Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, Query Languages, Relational Databases, Database Management, Databases, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Risk Management, Cryptography, Cybersecurity, Cloud Computing Architecture, Network Security, Incident Response, Threat Management, Cloud Security, Threat Modeling, Risk Analysis, Business Risk Management, Encryption, Cyber Security Policies, Identity and Access Management, Secure Coding, Cyber Threat Intelligence
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Growth Mindedness, Time Management, Positivity, Optimism, Stress Management, Initiative and Leadership, Personal Attributes, Decision Making, Engineering Management, Goal Setting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Convolutional Neural Networks, Deep Learning, Machine Learning, Computer Vision
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Talent Management, Staff Management, Payroll, Team Management, Timelines, Data Entry, Scheduling
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), Web Development Tools, Web Design, Web Development
Intermediate · Guided Project · Less Than 2 Hours
CertNexus
Skills you'll gain: Extract, Transform, Load, Data Migration, Data Manipulation, Data Preprocessing, Data Cleansing, Data Transformation, Data Warehousing, Data Integration, Data Collection, Data Mining, SQL
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI) Design, Figma (Design Software), UI Components, User Experience Design, Layout Design, Prototyping, Wireframing, Mobile Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours