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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    S

    Siemens

    Basics of Robotics

    Skills you'll gain: Safety Standards, Robotics, Electrical Safety, Mechanical Design, Automation, Control Systems, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Computer Programming, Programming Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Introduction to Looker

    Skills you'll gain: Looker (Software), Dashboard, Business Intelligence, Gemini, Data Analysis Software, Google Gemini, Data Visualization Software, Data Governance, Data Integration, Interactive Data Visualization, Business Reporting, Governance, Data Sharing, Self Service Technologies

    4.7
    Rating, 4.7 out of 5 stars
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    29 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Designing Hardware for Raspberry Pi Projects

    Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Wiring Diagram, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulations, Design Specifications, Open Source Technology

    5
    Rating, 5 out of 5 stars
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    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

    Skills you'll gain: Patient Safety, Performance Measurement, Data Analysis, Value-Based Care, Continuous Quality Improvement (CQI), Data Analysis Software, Health Policy, Data Quality, Descriptive Statistics, Data Integration, Statistical Inference

    4.7
    Rating, 4.7 out of 5 stars
    ·
    96 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Test Accessibility of Your Design with WAVE

    Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

    4.4
    Rating, 4.4 out of 5 stars
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    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Aptly

    TikTok for Business

    Skills you'll gain: TikTok, Social Media Marketing, Business Marketing, Social Media Strategy, Social Media, Content Creation, Marketing Strategies, Content Marketing, Marketing, Brand Awareness, Driving engagement, Content Strategy, Branding, Customer Engagement

    4.8
    Rating, 4.8 out of 5 stars
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    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots

    Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)

    4.2
    Rating, 4.2 out of 5 stars
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    13 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Microsoft Access 2021 - Beginner to Advanced

    Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation

    Intermediate · Course · 3 - 6 Months

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    U

    University of Minnesota

    Desarrollo de software Agile

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Software Engineering, Kanban Principles, Continuous Integration, Test Driven Development (TDD)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Applying Python for Data Analysis

    Skills you'll gain: Pandas (Python Package), Data Analysis, Data-Driven Decision-Making, Data Manipulation, Data Visualization, Probability & Statistics, Business Analytics, Data Transformation, Statistics, Data Visualization Software, Data Processing, Data Cleansing, Data Preprocessing, Time Series Analysis and Forecasting, Data Import/Export, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
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    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze User Research Data with Microsoft Forms

    Skills you'll gain: User Research, User Feedback, Business Research, Data Collection, Market Research, Data Compilation, Business Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    50 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    Alfaisal University | KLD

    مهارات إدارة المواهب | Talent Management Skills

    Skills you'll gain: Talent Management, Human Capital, People Management, Human Resources Management and Planning, Human Resources, Talent Acquisition, Employee Performance Management, Organizational Structure

    4.9
    Rating, 4.9 out of 5 stars
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    283 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…280281282…553

In summary, here are 10 of our most popular customer experience courses

  • Basics of Robotics: Siemens
  • Introduction to Looker: Google Cloud
  • Designing Hardware for Raspberry Pi Projects: Johns Hopkins University
  • Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI): Johns Hopkins University
  • Test Accessibility of Your Design with WAVE: Coursera
  • TikTok for Business: Aptly
  • GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots: Coursera
  • Microsoft Access 2021 - Beginner to Advanced: Packt
  • Desarrollo de software Agile: University of Minnesota
  • Applying Python for Data Analysis: Coursera

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