This course is part of the Patient Safety Specialization

4.7
stars
73 ratings

Matt Austin

3,641 already enrolled

Offered By

Patient Safety SpecializationJohns Hopkins University

About this Course

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How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.

Flexible deadlines

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Shareable Certificate

Earn a Certificate upon completion

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Coursera Labs

Includes hands on learning projects.

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Course 6 of 7 in the

Patient Safety Specialization

Approx. 6 hours to complete

English

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What you will learn

Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.

Skills you will gain

Data Analysis
Performance Measurement
Project Evaluation

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 6 of 7 in the

Patient Safety Specialization

Approx. 6 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.82/5 (18 Ratings)

Matt Austin

Assistant Professor

Anesthesiology and Critical Care Medicine

3,641 Learners

1 Course

Offered by

Johns Hopkins University

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Syllabus - What you will learn from this course

Week1

Week 1

2 hours to complete

Performance Measurement in Patient Safety and Quality

2 hours to complete

8 videos (Total 65 min)

8 videos

Performance Measurement in Patient Safety and Quality8mDonabedian's Model6mPerformance Measurement Domains4mSpecifying a Performance Measure and Common Data Source for Measurement10mA Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8mNames to Know and Properties of a Good Measure9mChallenges with Performance Measurement7mCopy of Performance Measurement in Patient Safety and Quality8m

1 practice exercise

Module 1 Quiz30m

Week2

Week 2

2 hours to complete

Public Reporting of Performance Measures

In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.

2 hours to complete

10 videos (Total 55 min)

Week3

Week 3

1 hour to complete

Interpreting Data and Telling Data's Story

1 hour to complete

6 videos (Total 58 min)

Week4

Week 4

1 hour to complete

From Data to Action and Iteration

In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.

1 hour to complete

5 videos (Total 48 min)

Reviews

4.7

14 reviews

5 stars
78.08%
4 stars
17.80%
3 stars
1.36%
1 star
2.73%

TOP REVIEWS FROM MEASURING THE SUCCESS OF A PATIENT SAFETY OR QUALITY IMPROVEMENT PROJECT (PATIENT SAFETY VI)

by SSMay 22, 2018

Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.

by RCSep 9, 2022

Thank you so much to Coursera and John Hopkins University. Really valuable topics.

by NAJun 3, 2020

Excellent. My concept of data collection, designing, analysis and interpratation has tremendously improved. Have also learned how to use different tools in Quality Improvent Projects

by NKAug 28, 2020

Thanks a lot to make me in this wonderful opportunity to learn about patient safety and quality improvement.

View all reviews

About the Patient Safety Specialization

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.

The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

About this Course

What you will learn

Skills you will gain