About this Course

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Course 3 of 7 in the
Flexible deadlines
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Approx. 6 hours to complete
English
Subtitles: English

What you will learn

  • Describe approaches for selecting and scoping a patient safety or quality improvement project.

  • Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).

  • Create a project charter or A3 using SMART goals.

  • Explain the usage of several root cause identification tools in the course of running a project.

Skills you will gain

Project ManagementDesign ThinkingQuality Improvement
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 7 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 6 hours to complete
English
Subtitles: English

Instructor

Offered by

Johns Hopkins University logo

Johns Hopkins University

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Project Selection Strategy and Tools You Can Use

1 hour to complete
7 videos (Total 67 min)
7 videos
The Work Must Matter8m
Scope11m
So, What Is Your Problem?10m
Key Metric8m
Goal Setting9m
Final Validation10m
1 practice exercise
Lesson 1 Quiz20m
Week
2

Week 2

1 hour to complete

A3 Thinking

1 hour to complete
9 videos (Total 57 min)
9 videos
Building Your A35m
Purpose and Methodology of Identifying Waste8m
Structured Brainstorming8m
Fault Tree Analysis5m
Process Mapping5m
Value Stream Mapping (VSM)7m
Improving Physical Flow In Processes6m
Use of Cascading A3 for Systemwide Improvement3m
1 practice exercise
Lesson 2 Quiz20m
Week
3

Week 3

3 hours to complete

Translating Research Into Practice

3 hours to complete
7 videos (Total 56 min)
7 videos
Summarizing the Evidence9m
Identifying Local Barriers6m
The Four E's6m
Lessons Learned11m
Getting the Science Right4m
CUSP As Adaptive Work11m
Week
4

Week 4

1 hour to complete

Design Thinking

1 hour to complete
10 videos (Total 50 min)
10 videos
Learn Phase: Gaining Insight2m
Advantages of Learn and Application6m
Theory and Application of Define3m
Ideate Phase3m
Application of Brainstorming5m
Prototyping Phase3m
Test Phase6m
Iteration Phase1m
Design Thinking Wrap Up3m

Reviews

TOP REVIEWS FROM PLANNING A PATIENT SAFETY OR QUALITY IMPROVEMENT PROJECT (PATIENT SAFETY III)

View all reviews

About the Patient Safety Specialization

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Frequently Asked Questions

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