In this course you will learn about the importance of quality in healthcare and how you can contribute by implementing a quality improvement (QI) project to improve processes of care and patient outcomes. You will learn about powerful tools to add to your QI ‘toolbox’ during short lectures and reflective exercises. You will apply these tools to the implementation of a QI project in your own practice setting or an area of personal improvement. At the completion of the course, you will have a storyboard that captures your QI project success to share with others.
The QI project will be considered within the context of interprofessional teams and from a systems perspective. The objective of this course is to empower you, the working healthcare professional, to improve your knowledge and skills in the science of quality improvement so that you can take action in your own clinical setting to improve the quality of care for your patients and their families.
Take the Lead on Healthcare Quality Improvement
Offered By
Case Western Reserve University
Syllabus - What you will learn from this course
Week
12 hours to complete
Week 1: Getting Started
Review the items in this module to prepare you for taking this course.
1 reading, 3 quizzes
1 reading
Improvement Project Worksheet10m
3 practice exercises
Pre-Course Entrance/Demographic Survey28m
Pre-Course Systems Thinking Survey40m
Pre-Course Knowledge Assessment30m
Week
27 hours to complete
Week 2
7 videos (Total 77 min), 6 readings, 6 quizzes
7 videos
Theory Video14m
Application Video12m
Case Study Video5m
Guest Lecturer: Duncan Neuhauser10m
Theory12m
Application10m
Guest Lecturer: Farrohk Alemi10m
6 readings
Learning Objectives10m
HRSA Quality Improvement Article10m
Module 1 CE Contact Hours10m
Learning Objectives10m
Evidence-Based Medicine (EBM) Resources10m
Module 2 CE Contact Hours10m
4 practice exercises
Module 1 Knowledge Quiz20m
Module 1 Self-Efficacy Reflection10m
Module 2 Knowledge Quiz20m
Module 2 Self-Efficacy Reflection10m
Week
37 hours to complete
Week 3
6 videos (Total 65 min), 6 readings, 6 quizzes
6 videos
Theory15m
Application9m
Guest Lecturer: Nancy Tinsley5m
Theory11m
Application15m
Guest Lecturer: Shirley Moore7m
6 readings
Learning Objectives10m
Core Competencies for Inter-professional Collaborative Practice10m
Module 3 CE Contact Hours10m
Learning Objectives10m
QSEN: The Key is Systems Thinking10m
Module 4 CE Contact Hours10m
4 practice exercises
Module 3 Knowledge Quiz20m
Module 3 Self-Efficacy Reflection8m
Module 4 Knowledge Quiz20m
Module 4 Self-Efficacy Reflection10m
Week
47 hours to complete
Week 4
5 videos (Total 46 min), 6 readings, 6 quizzes
6 readings
Learning Objectives10m
The Science of Improvement: Setting Aims10m
Module 5 CE Contact Hours10m
Learning Objectives10m
Science of Improvement: Establishing Measures10m
Module 6 CE Contact Hours10m
4 practice exercises
Module 5 Knowledge Quiz20m
Module 5 Self-Efficacy Reflection10m
Module 6 Knowledge Quiz20m
Module 6 Self-Efficacy Reflection8m
Instructors
Mary A. Dolansky, PhD, RN
Associate Professor, Frances Payne Bolton School of Nursing; Director, QSEN Institute; VA Quality Senior Nurse Fellow, Louis Stokes Cleveland VA
Shirley Moore, PhD, RN, FAAN
Edward J. and Louise Mellen Professor of Nursing and Associate Dean of ResearchFrances Payne Bolton School of Nursing
Mamta K Singh, MD, MS
Physician Director of the Center of Excellence in Primary Care Education, Louis Stokes Cleveland VA; Associate Professor of Medicine, School of MedicineAbout Case Western Reserve University
Case Western Reserve University is a leading national research university located in Cleveland, Ohio. Through its seven schools and college, Case Western Reserve offers top-10 programs in health law, organizational behavior and social work and top-25 programs in biomedical engineering, international law, medicine and nursing. More than 4,000 undergraduate and nearly 6,000 graduate and professional students are enrolled at CWRU, representing all 50 states and more than 90 countries.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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