Mary A. Dolansky, PhD, RN +2 more instructors

Offered By

Take the Lead on Healthcare Quality Improvement

Case Western Reserve University

About this Course

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In this course you will learn about the importance of quality in healthcare and how you can contribute by implementing a quality improvement (QI) project to improve processes of care and patient outcomes. You will learn about powerful  tools to add to your QI  ‘toolbox’ during short lectures and reflective exercises. You will apply these tools to the implementation of a QI project in your own practice setting or an area of personal improvement. At the completion of the course, you will have a storyboard that captures your QI project success to share with others.
The QI project will be considered within the context of interprofessional teams and from a systems perspective.  The objective of this course is to empower you, the working healthcare professional, to improve your knowledge and skills in the science of quality improvement so that you can take action in your own clinical setting to improve the quality of care for your patients and their families.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 30 hours to complete

English

Subtitles: English

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 30 hours to complete

English

Subtitles: English

Instructors

Offered by

Case Western Reserve University

Case Western Reserve University is a leading national research university located in Cleveland, Ohio. Through its seven schools and college, Case Western Reserve offers top-10 programs in health law, organizational behavior and social work and top-25 programs in biomedical engineering, international law, medicine and nursing. More than 4,000 undergraduate and nearly 6,000 graduate and professional students are enrolled at CWRU, representing all 50 states and more than 90 countries.

Syllabus - What you will learn from this course

Week

Week 1

2 hours to complete

Week 1: Getting Started

Review the items in this module to prepare you for taking this course.

2 hours to complete

1 reading

1 reading

Improvement Project Worksheet10m

3 practice exercises

Pre-Course Entrance/Demographic Survey30m

Pre-Course Systems Thinking Survey30m

Pre-Course Knowledge Assessment30m

Week

Week 2

6 hours to complete

Week 2

6 hours to complete

7 videos (Total 77 min), 4 readings, 6 quizzes

7 videos

Theory Video14m

Application Video12m

Case Study Video5m

Guest Lecturer: Duncan Neuhauser10m

Theory12m

Application10m

Guest Lecturer: Farrohk Alemi10m

4 readings

Learning Objectives10m

HRSA Quality Improvement Article10m

Learning Objectives10m

Evidence-Based Medicine (EBM) Resources10m

4 practice exercises

Module 1 Knowledge Quiz30m

Module 1 Self-Efficacy Reflection30m

Module 2 Knowledge Quiz30m

Module 2 Self-Efficacy Reflection30m

Week

Week 3

6 hours to complete

Week 3

6 hours to complete

6 videos (Total 65 min), 4 readings, 6 quizzes

6 videos

Theory15m

Application9m

Guest Lecturer: Nancy Tinsley5m

Theory11m

Application15m

Guest Lecturer: Shirley Moore7m

4 readings

Learning Objectives10m

Core Competencies for Inter-professional Collaborative Practice10m

Learning Objectives10m

QSEN: The Key is Systems Thinking10m

4 practice exercises

Module 3 Knowledge Quiz30m

Module 3 Self-Efficacy Reflection30m

Module 4 Knowledge Quiz30m

Module 4 Self-Efficacy Reflection30m

Week

Week 4

5 hours to complete

Week 4

5 hours to complete

5 videos (Total 46 min), 4 readings, 6 quizzes

5 videos

Theory10m

Application3m

Guest Lecturer: Mamta Singh12m

Theory11m

Application7m

4 readings

Learning Objectives10m

The Science of Improvement: Setting Aims10m

Learning Objectives10m

Science of Improvement: Establishing Measures10m

4 practice exercises

Module 5 Knowledge Quiz30m

Module 5 Self-Efficacy Reflection30m

Module 6 Knowledge Quiz30m

Module 6 Self-Efficacy Reflection30m

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

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Take the Lead on Healthcare Quality Improvement

Take the Lead on Healthcare Quality Improvement