About this Course

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Shareable Certificate
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Start instantly and learn at your own schedule.
Flexible deadlines
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Beginner Level
Approx. 13 hours to complete
English

Skills you will gain

Pharmacy Healthcare Organization OperationsPublic Health and Wellness Healthcare Organization OperationsMedical Healthcare Organization OperationsHealthcare AdministrationDental Healthcare Organization Operations
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 13 hours to complete
English

Offered by

Placeholder

Rutgers the State University of New Jersey

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Lesson One: Definition of Quality and Quality Improvement in Healthcare Organizations

4 hours to complete
16 readings
16 readings
[INFO] STEP-BY-STEP FAST-TRACK PATHWAY TO THE CERTIFICATE 10m
[INFO] Course Syllabus10m
[INFO] PDF of Course Content for Certificate Students Only10m
[INFO] IMPORTANT NOTE – IF YOU PREFER OR NEED EITHER: 1) AN AUDIO VERSION OF THIS COURSE, OR 2) THE COURSE IN A LANGUAGE OTHER THAN AMERICAN ENGLISH 10m
[FUN] Welcome and Find Your Seat10m
[INFO] Welcome and Course Overview10m
[INFO] Welcome and Lesson One Overview10m
[INFO] Topic 1. Definition of Healthcare Organization Quality and Quality Improvment10m
[INFO] Topic 2. Healthcare Organization Quality Improvment Frameworks/Models10m
[INFO] Topic 3. Healthcare Organization Quality Domains10m
[INFO] Topic 4. Organizations Which Encourage Quality in Healthcare Organizations10m
[INFO] Topic 5. Types of Quality Measures in Healthcare Organizations10m
[PREP] Read This Before Doing the Quiz [PREP] Lesson One "Create Your Own Healthcare Organization Quality Improvement Program"10m
[FUN] Lesson One Trivia Question2m
[FUN] Lesson One Trivia Question Answer5m
[FUN] Lesson One Virtual Field Trip5m
3 practice exercises
[INFO] PDF of Course Content for Certificate Students Only1m
[CERT] Lesson One Quiz20m
[PREP] Lesson One "Create Your Own Healthcare Organization Quality Improvement Program"21m
Week
2

Week 2

3 hours to complete

Lesson Two: Quality and Quality Improvement Measures in Healthcare Organizations

3 hours to complete
10 readings
10 readings
[INFO] Welcome and Lesson Two Overview10m
[INFO] Topic 1. Medical Quality Measures in Healthcare Organizations10m
[INFO] Topic 2. Dental Quality Measures in Healthcare Organizations10m
[INFO] Topic 3. Pharmacy Quality Measures in Healthcare Organizations10m
[INFO] Topic 4. Health Insurance Plan Quality Measures 10m
[INFO] Topic 5. Public Health Quality Measures of Healthcare Organizations10m
[PREP] Read This Before Doing the Quiz [PREP] Lesson Two "Create Your Own Healthcare Organization Quality Improvement Program"10m
[FUN] Lesson Two Trivia Question2m
[FUN] Lesson Two Trivia Question Answer7m
[FUN] Lesson Two Virtual Field Trip7m
2 practice exercises
[CERT] Lesson Two Quiz20m
[PREP] Lesson Two "Create Your Own Healthcare Organization Quality Improvement Program"3m
Week
3

Week 3

3 hours to complete

Lesson Three: Data Collection and Analysis Methodologies for Quality and Quality Improvement Measures in Healthcare Organizations

3 hours to complete
10 readings
10 readings
[INFO] Welcome and Lesson Three Overview10m
[INFO] Topic 1. Types of Quality Data in Healthcare Organizations10m
[INFO] Topic 2. Quality Data Methodology in Healthcare Organizations10m
[INFO] Topic 3. Quality Tools in Healthcare Organizations: Cause-and-Effect Diagram and Check Sheet10m
[INFO] Topic 4. Quality Tools in Healthcare Organizations: Control Charts and Histogram10m
[INFO] Topic 5. Quality Tools in Healthcare Organizations: Pareto Chart, Scatter Diagram, and Stratification10m
[PREP] Read This Before Doing the Quiz [PREP] Lesson Three "Create Your Own Healthcare Organization Quality Improvement Program"10m
[FUN] Lesson Three Trivia Question2m
[FUN] Lesson Three Trivia Question Answer7m
[FUN] Lesson Three Virtual Field Trip7m
2 practice exercises
[CERT] Lesson Three Quiz20m
[PREP] Lesson Three "Create Your Own Healthcare Organization Quality Improvement Program"9m
Week
4

Week 4

3 hours to complete

Lesson Four: Design a Healthcare Organization Quality Improvement Program

3 hours to complete
8 readings
8 readings
[INFO] Welcome and Lesson Four Overview7m
[INFO] Topic 1. Synthesize Course Content10m
[INFO] Topic 2. Generate An Effective Electronic Spreadsheet10m
[INFO] Topic 3. Judge the Quality of a Spreadsheet10m
[FUN] Lesson Four Trivia Question2m
[FUN] Lesson Four Trivia Question Answer7m
[FUN] Lesson Four Virtual Field Trip7m
[INFO] Thank You For Participating in This Course7m
2 practice exercises
[CERT] Synthesize Course Content Self-Evaluation14m
[CERT] Generate an Effective Electronic Spreadsheet Self-Evaluation8m

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About the Healthcare Organization Operations Specialization

Healthcare Organization Operations

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