
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, AI Product Strategy
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Business Process Automation, Multimodal Prompts, Image Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Program Management, Project Design, Program Evaluation, Project Management Life Cycle, Process Flow Diagrams, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Adobe Firefly, Generative AI, Photo Editing, Multimedia, Prompt Engineering, Content Creation, ChatGPT, Marketing Materials, Online Advertising, Digital Media Strategy, Video Editing, Logo Design, Automation
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Target Market, Strategic Marketing, Product Marketing, Marketing Strategy and Techniques, Product Strategy, Market Research, Growth Strategies, Market Analysis, Marketing Psychology, Revenue Management, Promotional Strategies, Competitive Analysis, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Business Communication, Team Oriented, Business Process
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Responsible AI, AI Security, LLM Application, Threat Detection, Threat Modeling, Cyber Threat Intelligence, Cyber Threat Hunting, Generative AI Agents, Agentic Workflows, Agentic systems, Incident Response, Cyber Governance, Cyber Security Strategy, Data Ethics, Cyber Operations, AI Orchestration, Cybersecurity, Cyber Security Assessment, Risk Mitigation, Technology Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Management Training And Development, Leadership and Management, Strategic Leadership, Collaborative Software, Organizational Leadership, Team Motivation, Drive Engagement, Relationship Building, Initiative and Leadership, Remote Access Systems, Cross-Functional Collaboration, Communication
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks