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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Español

    Skills you'll gain: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Version Control Essentials: Coding with Git & GitHub

    Skills you'll gain: Software Versioning, Release Management, Open Source Technology, Software Installation, Configuration Management, Code Review, File Management, System Configuration

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    The Complete CBDC Course - Digital Currency for All Levels

    Skills you'll gain: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Mastering Digital Prospecting Foundations

    Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Marketing Fundamentals Mastery: Apply, Analyze & Evaluate

    Skills you'll gain: Digital Marketing, Market Analysis, Branding, Product Lifecycle Management

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Facebook Strategy: Effective Content

    Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Social Media, Content Marketing, Customer Insights, Target Market, Digital Media Strategy

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Developing RAG Apps with LlamaIndex and JS

    Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Restful API, Development Environment, Vector Databases, Embeddings, Application Deployment, JSON, Data Integration

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Beginning Security

    Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Data Security, Cybersecurity, Cyber Attacks, Web Applications, Threat Detection, Security Awareness, Vulnerability Management, Encryption, Authentications, Authorization (Computing), PHP (Scripting Language)

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Designing Data Storage and Integration Solutions in Azure

    Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Professional Cloud Security Engineer の取得に向けた準備

    Skills you'll gain: Data Loss Prevention, Cloud Security, Network Security, Data Security, Firewall, Identity and Access Management, Virtual Private Networks (VPN), Key Management, Google Cloud Platform, Continuous Monitoring, Encryption, Payment Card Industry (PCI) Data Security Standards, Cloud Computing, CI/CD

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Français

    Skills you'll gain: Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Analytical Skills, Customer Insights, Google Cloud Platform, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Change Management, Workflow Management, Organizational Change, Training and Development, Business Transformation, Google Workspace, Process Development, Customer Success Management, Organizational Effectiveness, Stakeholder Engagement, Strategic Communication, Communication, Needs Assessment

    Intermediate · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Work with Gemini Models in BigQuery - Español: Google Cloud
  • Version Control Essentials: Coding with Git & GitHub: Packt
  • The Complete CBDC Course - Digital Currency for All Levels: Packt
  • Mastering Digital Prospecting Foundations: LearnQuest
  • Marketing Fundamentals Mastery: Apply, Analyze & Evaluate: EDUCBA
  • Facebook Strategy: Effective Content: Coursera
  • Developing RAG Apps with LlamaIndex and JS: Packt
  • Beginning Security: Packt
  • Designing Data Storage and Integration Solutions in Azure: Packt
  • Professional Cloud Security Engineer の取得に向けた準備: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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