Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Model Evaluation, Python Programming
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Cyber Governance, Cyber Attacks, Cyber Security Strategy, Endpoint Security, Threat Detection, Incident Response, Cyber Security Assessment, Malware Protection, Network Security, Computer Security Incident Management, Security Management, Intrusion Detection and Prevention, Firewall, Network Analysis, Encryption
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Employee Training, Training and Development, Business Transformation, Customer Success Management, Organizational Effectiveness, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Virtual Networking, VMware ESX Servers, Virtual Local Area Network (VLAN), Network Model, Software Installation, Command-Line Interface, Virtualization, Network Troubleshooting, Computing Platforms, General Networking, System Configuration, User Interface (UI), Simulations, Remote Access Systems, Application Programming Interface (API), System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools, Systems Development Life Cycle
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lifelong Learning, Curiosity, Willingness To Learn, Education Software and Technology, Adaptability, Growth Mindedness, Digital pedagogy, Open Mindset, Professional Development, Mental Concentration, Personal Development, Persistence, Self-Motivation, Multitasking, Learning Styles, Productivity, AI Personalization, Time Management
Beginner · Course · 1 - 3 Months