Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

Skills you'll gain: Power BI, Data-Driven Decision-Making, Data Analysis, Microsoft Power Platform, Data Collection, Business Analytics, Data Transformation, Data Visualization Software, Microsoft 365

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support, File I/O

Skills you'll gain: Ledgers (Accounting), Small Business Accounting, Accounts Payable, Sales Tax

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Virtual Private Networks (VPN), Wireless Networks, Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture

Skills you'll gain: Social Media Management, Social Media Marketing, Social Media Content, Customer Communications Management, Digital Communications

Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Logistic Regression, Data Analysis, Analytics, Statistical Analysis, Statistics, Case Studies, Forecasting, Model Evaluation, Probability, Linear Algebra, Peer Review

Skills you'll gain: Programming Principles, Algorithms, C (Programming Language), Computer Programming, Software Engineering, Problem Solving, Solution Design

Skills you'll gain: Stakeholder Communications, Discussion Facilitation, Strategic Communication, Project Coordination, Stakeholder Engagement, Analysis, Project Scoping, Process Mapping

Skills you'll gain: Bootstrap (Front-End Framework), HTML and CSS, User Interface (UI), Front-End Web Development, Responsive Web Design, JavaScript Frameworks, Web Design, Web Development, Web Applications, Hypertext Markup Language (HTML), Full-Stack Web Development, Cascading Style Sheets (CSS), Back-End Web Development, React.js

Skills you'll gain: Marketing Budgets, Stakeholder Engagement, Data-Driven Decision-Making, Marketing Effectiveness, Marketing Planning, Analytics, Data Presentation, Predictive Modeling, Trend Analysis, Presentations, Dashboard, Performance Reporting, Data Quality

Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback