Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Model Evaluation, Google Cloud Platform, Model Deployment, Cloud Computing, Generative AI
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Load Balancing, Google Cloud Platform, Cloud Storage, Cloud Services, Cloud Computing, Web Servers
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Security Information and Event Management (SIEM), Prompt Engineering, ChatGPT, AI Workflows, Cyber Threat Intelligence, Incident Response, AI Security, Vulnerability Assessments, Cloud Security, Threat Detection, Continuous Monitoring, Microsoft Azure, OpenAI, Incident Management
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: .NET Framework, Cloud Development, Amazon Web Services, Microsoft Visual Studio, Integrated Development Environments, C# (Programming Language), Software Development Tools, Cloud Deployment
Mixed · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Performance Tuning, Wide Area Networks, Network Troubleshooting, Network Planning And Design
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: NoSQL, Microsoft Azure, Cloud Storage, MongoDB, Database Management, Data Integration, Data Storage, Database Development, Cloud Services
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Microsoft Azure, Platform As A Service (PaaS), Cloud Applications, Cloud Development, Cloud Deployment, SQL Server Integration Services (SSIS), Active Directory, Cloud Services, Identity and Access Management, Application Development, Data Store, Application Deployment, Authentications, Data Integration, Data Storage Technologies, Cloud Storage, Debugging, Data Persistence, File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Competitive Analysis, AI Enablement, Machine Learning, Applied Machine Learning, Business Strategy, Data Ethics, Business Intelligence, Business Ethics, Organizational Strategy, Strategic Thinking, Market Analysis, Artificial Intelligence, Value Propositions, Analytics, Risk Analysis, Strategic Decision-Making, Resource Management
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Interactive Data Visualization, Dashboard, Data Storytelling, Peer Review, Data Presentation, Tableau Software, Data Visualization Software, Business Intelligence, Data Preprocessing, Data Sharing, Business Analytics, Data Transformation, Data Cleansing
Advanced · Course · 1 - 3 Months