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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Explore and Evaluate Models using Model Garden

    Skills you'll gain: Model Evaluation, Google Cloud Platform, Model Deployment, Cloud Computing, Generative AI

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Cloud CDN

    Skills you'll gain: Load Balancing, Google Cloud Platform, Cloud Storage, Cloud Services, Cloud Computing, Web Servers

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Project · Less Than 2 Hours

  • P

    Packt

    ChatGPT for SOC Analyst - Master Cyber Security with AI

    Skills you'll gain: Security Information and Event Management (SIEM), Prompt Engineering, ChatGPT, AI Workflows, Cyber Threat Intelligence, Incident Response, AI Security, Vulnerability Assessments, Cloud Security, Threat Detection, Continuous Monitoring, Microsoft Azure, OpenAI, Incident Management

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Construção de Relacionamentos em Vendas Orientada a Dados

    Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Tools to Develop, Run, and Modernize .NET Workloads

    Skills you'll gain: .NET Framework, Cloud Development, Amazon Web Services, Microsoft Visual Studio, Integrated Development Environments, C# (Programming Language), Software Development Tools, Cloud Deployment

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Introduction to QoS and QoS Mechanisms

    Skills you'll gain: Performance Tuning, Wide Area Networks, Network Troubleshooting, Network Planning And Design

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Bases de Datos NoSQL en Azure

    Skills you'll gain: NoSQL, Microsoft Azure, Cloud Storage, MongoDB, Database Management, Data Integration, Data Storage, Database Development, Cloud Services

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Closing the Deal

    Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Practical - Developing Your Applications

    Skills you'll gain: Azure Active Directory, Microsoft Azure, Platform As A Service (PaaS), Cloud Applications, Cloud Development, Cloud Deployment, SQL Server Integration Services (SSIS), Active Directory, Cloud Services, Identity and Access Management, Application Development, Data Store, Application Deployment, Authentications, Data Integration, Data Storage Technologies, Cloud Storage, Debugging, Data Persistence, File Transfer Protocol (FTP)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Practices: Apply, Evaluate & Optimize from Mindset

    Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Aligning Business Strategy for AI Integration

    Skills you'll gain: Competitive Analysis, AI Enablement, Machine Learning, Applied Machine Learning, Business Strategy, Data Ethics, Business Intelligence, Business Ethics, Organizational Strategy, Strategic Thinking, Market Analysis, Artificial Intelligence, Value Propositions, Analytics, Risk Analysis, Strategic Decision-Making, Resource Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Business Intelligence con la Product Suite di Tableau

    Skills you'll gain: Interactive Data Visualization, Dashboard, Data Storytelling, Peer Review, Data Presentation, Tableau Software, Data Visualization Software, Business Intelligence, Data Preprocessing, Data Sharing, Business Analytics, Data Transformation, Data Cleansing

    Advanced · Course · 1 - 3 Months

Searches related to customer service

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1…296297298…388

In summary, here are 10 of our most popular customer service courses

  • Explore and Evaluate Models using Model Garden: Google Cloud
  • Cloud CDN: Google Cloud
  • ChatGPT for SOC Analyst - Master Cyber Security with AI: Packt
  • Construção de Relacionamentos em Vendas Orientada a Dados: Fundação Instituto de Administração
  • AWS Tools to Develop, Run, and Modernize .NET Workloads: Amazon Web Services
  • Introduction to QoS and QoS Mechanisms: Cisco Learning and Certifications
  • Bases de Datos NoSQL en Azure: Coursera
  • Dell Technologies Closing the Deal: Dell
  • Azure Practical - Developing Your Applications: EDUCBA
  • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA

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