
Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Sales Enablement, Multimodal Prompts, Generative AI, Agentic systems, Productivity, Generative AI Agents, No-Code Development, AI Product Strategy, Generative Model Architectures, Responsible AI, Risk Management, Sales Management, Sales Strategy, Sales Process, Automation, Application Development, Artificial Intelligence, Digital Transformation, Innovation, Operational Efficiency
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Email Marketing, AI Personalization, Marketing Automation, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Social Media Marketing, Blogs, Content Creation, Web Analytics and SEO, Customer experience improvement, Web Content, Social Media, Customer Engagement, Generative AI, Automation
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Anthropic Claude, Responsible AI, Cloud Applications, Multimodal Prompts, LLM Application, OpenAI, HTML and CSS, Cloud API, ChatGPT, Application Deployment, Mobile Development, API Gateway, Web Applications, Generative AI, Data Ethics, Application Programming Interface (API), Cloud Computing, Debugging, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Responsible AI, Data Ethics, ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Technology Strategies, AI Personalization, Emerging Technologies, Business Strategy, Business Transformation, Ethical Standards And Conduct, Innovation, Business Planning, Computer Science, Workforce Development, Organizational Strategy, Creative Problem-Solving, Natural Language Processing, Analysis
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Responsible AI, Data Ethics, Human Computer Interaction, User Experience Design, Human Centered Design, Human Factors, Personally Identifiable Information, Information Privacy, Artificial Intelligence, Design Thinking, Machine Learning, Human Learning, Law, Regulation, and Compliance, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Marketing Automation, Social Media Content
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, Generative AI, Email Automation, Prompt Engineering, ChatGPT, Expense Management, Expense Reports, Workflow Management, Artificial Intelligence, Google Sheets, Automation, Travel Arrangements
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Generative AI, Business Metrics, Machine Learning Methods, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, AI Product Strategy, Business Solutions
Beginner · Course · 1 - 4 Weeks