Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Delegation Skills, Supervision, Management Training And Development, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Team Motivation, Strategic Leadership, Personal Development, Coordination, Business Management, Decision Making, Coaching

Skills you'll gain: Persuasive Communication, Communication, Verbal Communication Skills, Public Speaking, Analysis, Probability & Statistics, Research, Data Presentation, Data Visualization, Persona (User Experience), Psychology

Skills you'll gain: Verbal Communication Skills, Team Motivation, Communication, Relationship Building, Team Leadership, Team Building, Interpersonal Communications, Leadership, Non-Verbal Communication, Self-Awareness, Active Listening, Persuasive Communication, Emotional Intelligence

Skills you'll gain: Talent Management, Business Priorities, Strategic Leadership, Strategic Prioritization, Workforce Development, Business Leadership, Leadership and Management, Business Management, Leadership, Organizational Leadership, Human Capital, Strategic Thinking, Business Strategy, People Management, Business Modeling, Innovation, Persona (User Experience)

Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management

Skills you'll gain: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding

Skills you'll gain: Scope Management, Project Scoping, Feasibility Studies, Work Breakdown Structure, Project Estimation, Requirements Management, Cost Estimation, Project Management, Project Management Life Cycle, Project Schedules, Case Studies, Project Portfolio Management, Program Management, Project Risk Management, Scheduling, Strategic Planning, Crisis Management, Project Controls, Earned Value Management, Project Documentation

Skills you'll gain: Social Justice, Social Determinants Of Health, Sustainable Development, Community Development, Diversity Equity and Inclusion Initiatives, Human Development, Interactive Learning, Student-Centred Learning, Policy Analysis, Cultural Diversity

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Organizational Strategy, Strategic Planning, Business Planning, Quality Management, Strategic Leadership, Performance Measurement, Key Performance Indicators (KPIs), Business Strategy, Performance Analysis, Organizational Effectiveness, Business Metrics, Continuous Improvement Process, Smart Goals, Goal Setting