Skills you'll gain: Oral Expression, Negotiation, Proposal Writing, Presentations, Sales Presentation, Persuasive Communication, Event Planning, Peer Review, Business Communication, Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Verbal Communication Skills, Business Correspondence, Professional Networking, English Language

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement

Skills you'll gain: Sales Presentation, Presentations, Business Writing, Verbal Communication Skills, Business Correspondence, Public Speaking, Cultural Diversity, Professional Networking, Cultural Sensitivity, English Language, Vocabulary, Communication, Interpersonal Communications, LinkedIn, Writing, Business Communication, Interviewing Skills, Instagram, Social Skills, Concision

Skills you'll gain: Proposal Writing, Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Business Writing, Public Speaking, Business Communication, Concision, Crisis Management, Persuasive Communication, Interpersonal Communications, Technical Writing, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Writing

Skills you'll gain: Virtual Teams, Teamwork, Telecommuting, Collaboration, Prioritization, Scheduling, Professional Development, Time Management, Digital Communications, Productivity, Communication

Skills you'll gain: Writing and Editing, Business Communication, Communication, Intercultural Competence

Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media

Skills you'll gain: Marketing and Public Relations, Integrated Marketing Communications, Marketing Communications, Public Relations, Storytelling, Content Performance Analysis, Strategic Communication, Target Audience, Campaign Management, Content Creation, Digital Media Strategy, Ethical Standards And Conduct, AI Personalization

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing