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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced PyTorch Techniques and Applications

    Skills you'll gain: PyTorch (Machine Learning Library), Natural Language Processing, Generative Adversarial Networks (GANs), Transfer Learning, Vision Transformer (ViT), Deep Learning, Unsupervised Learning, Embeddings, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Model Evaluation, Model Deployment, Flask (Web Framework)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de los Andes

    Doing Business in Latin America

    Skills you'll gain: Sustainable Business, Innovation, Economic Development, Environmental Social And Corporate Governance (ESG), Business Strategy, Global Marketing, International Finance, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    ENCOR (350-401) v1.1 Video Training Series

    Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Virtual Networking, Border Gateway Protocol, Network Security, Enterprise Architecture, Virtualization, Network Architecture, Network Routing, Wireless Networks, Network Planning And Design, Network Administration, Infrastructure Security, Virtual Private Networks (VPN), Ansible, Firewall, Network Infrastructure

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Social Network Analysis

    Skills you'll gain: Social Network Analysis, Network Analysis, Graph Theory, Social Sciences, Statistical Analysis, R Programming, Sociology, Statistical Modeling, Statistical Hypothesis Testing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Capstone Project: Teaching Impacts of Technology

    Skills you'll gain: Digital pedagogy, Technical Communication, Diversity Equity and Inclusion Initiatives, Social Impact, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e a Jornada do Cliente

    Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Perform basic data analysis tasks using Java streams

    Skills you'll gain: Data Import/Export, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de Operações com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Process Mapping, Business Operations, Operations Management, Process Analysis, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Master DevOps: CI/CD, Automation & Monitoring

    Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, CI/CD, Git (Version Control System), Jenkins, Ansible, Devops Tools, Version Control, Terraform, Docker (Software), Kubernetes, DevOps, Prometheus (Software), Cloud-Native Computing, Continuous Deployment, Containerization, Continuous Integration, Amazon Web Services, Software Development Tools, Configuration Management

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    ReactJS - The Beginner Masterclass

    Skills you'll gain: React.js, Application Deployment, Cloud Deployment, Web Applications, Javascript, Bootstrap (Front-End Framework), Development Environment, User Interface (UI), Cascading Style Sheets (CSS), Application Programming Interface (API)

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Application Developers

    Skills you'll gain: Google Gemini, Code Review, Application Deployment, Continuous Deployment, Responsible AI, Software Development Tools, Google Cloud Platform, Generative AI, Prompt Engineering, Debugging, Application Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Income Features in ProfitBooks

    Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Advanced PyTorch Techniques and Applications: Packt
  • Doing Business in Latin America: Universidad de los Andes
  • ENCOR (350-401) v1.1 Video Training Series: Packt
  • Social Network Analysis: Johns Hopkins University
  • Capstone Project: Teaching Impacts of Technology: University of California San Diego
  • Marketing e a Jornada do Cliente: Fundação Instituto de Administração
  • Perform basic data analysis tasks using Java streams: Coursera
  • Fundamentos de Operações com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • Master DevOps: CI/CD, Automation & Monitoring: Edureka
  • ReactJS - The Beginner Masterclass: Packt

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