Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Partnership Accounting, Tax Compliance, Tax Returns, Income Tax, Corporate Tax, Tax Laws, Tax Planning, Strategic Decision-Making, Organizational Structure, Ethical Standards And Conduct, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Security, Infrastructure Security, Kubernetes, Network Security, Security Engineering, Firewall, Endpoint Security, Identity and Access Management, Security Strategy, Role-Based Access Control (RBAC), Virtual Machines, Containerization, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Deployment, Virtual Private Networks (VPN), Encryption, Virtual Networking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Petroleum Industry, Oil and Gas, Environmental Regulations, Environmental Engineering, Pump Stations, Process Engineering, Chemical Engineering, Water Quality, Production Process, Hydraulics, Thermal Management, Three-Phase, Equipment Design
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Typography, Infographics, Computer Graphics, Visualization (Computer Graphics), Design, Graphic Design, Graphic and Visual Design Software, Design Elements And Principles, Color Theory, Image Analysis, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Stormwater Management, Water Sustainability, Water Resource Management, Hydrology, Climate Change Adaptation, Environmental Engineering, Civil Engineering, Water Quality, Sustainable Design, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Influencing, Persuasive Communication, Organizational Leadership, Leadership, Industrial and Organizational Psychology, Leadership and Management, Team Motivation, Leadership Development, Stress First Aid, Business Leadership, Psychology, Empowerment, Employee Engagement, Empathy & Emotional Intelligence, Organizational Structure
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Project Design, Case Studies, Project Scoping, Risk Management, Project Risk Management, Project Planning, Project Management, Proposal Development, Sustainable Development, Community Development, Analysis, Social Impact, Procurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Development, Kubernetes, Cloud Infrastructure, Cloud Applications, Identity and Access Management, Infrastructure As A Service (IaaS), Prompt Engineering, Containerization, Cloud Deployment, Generative AI, Cloud Storage, Cloud Services, Network Infrastructure, Cloud Computing, Data Storage Technologies, Virtual Machines, Platform As A Service (PaaS), Serverless Computing, Virtual Networking
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Process Optimization, Cloud Deployment, Process Improvement, Manufacturing and Production, Internet Of Things, Innovation, Workforce Development, Robotics, Cybersecurity, Manufacturing Processes, Automation, Augmented and Virtual Reality (AR/VR), Blockchain, Cloud Security, Cyber Attacks, Digital Transformation, Industrial Engineering, Change Management
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Terraform, CI/CD, Infrastructure as Code (IaC), Continuous Integration, Ansible, Application Performance Management, Prometheus (Software), Network Monitoring, Continuous Deployment, Kubernetes, Application Deployment, System Monitoring, Package and Software Management, GitHub, Docker (Software), Software Development Tools, Containerization, YAML, Infrastructure As A Service (IaaS), Automation
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Business Strategy, Entrepreneurship, Business Planning, Customer Insights, Value Propositions, Target Market, Customer Relationship Management, Product Development, Innovation, Interviewing Skills
Beginner · Course · 1 - 4 Weeks