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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Chip Design with Open-Source EDA Tools

    Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Tools: Machine Learning and AI

    Skills you'll gain: Model Evaluation, Apache Hadoop, Machine Learning Methods, Marketing Automation, Marketing Analytics, Digital Marketing, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Customer Insights, Advanced Analytics, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Object-Oriented Programming and GUI with Python

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Event-Driven Programming, Python Programming, User Interface (UI), Computer Programming, Human Computer Interaction, Application Development, Graphical Tools

    3.7
    Rating, 3.7 out of 5 stars
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    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Data Ingestion, Exploration & Visualization in Qlik Sense

    Skills you'll gain: Data Visualization Software, Data Modeling, Dashboard, Interactive Data Visualization, Data Presentation, Data Processing, Data Storytelling, Data Transformation, Data Preprocessing, Data Integration, Data Cleansing, Data Import/Export, Data Analysis, Data Quality, Key Performance Indicators (KPIs)

    4.9
    Rating, 4.9 out of 5 stars
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    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    React Technical Interview Practice Questions

    Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Resource and Enterprise Management in Primavera P6

    Skills you'll gain: Earned Value Management, Scheduling, Resource Management, Resource Allocation, Capacity Planning, Project Schedules, Project Management, Project Coordination, Project Controls, Cost Management, Enterprise Resource Planning, Work Breakdown Structure, Budget Management, Change Control, Data Import/Export

    4.8
    Rating, 4.8 out of 5 stars
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    36 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    User Awareness and Education for Generative AI

    Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI Security, AI Enablement, End User Training and Support, Human Computer Interaction, Information Privacy

    4.6
    Rating, 4.6 out of 5 stars
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    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Rust Programming Essentials

    Skills you'll gain: Web Development, System Programming, Web Applications

    3.6
    Rating, 3.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

    4.9
    Rating, 4.9 out of 5 stars
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    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Mastering Adobe Photoshop

    Skills you'll gain: Adobe Photoshop, Adobe Firefly, Photo Editing, Adobe Creative Cloud, Layout Design, Generative AI, Graphic and Visual Design, Creative Design, 3D Modeling, Typography, AI Workflows, Color Theory, Computer Graphic Techniques, Design Elements And Principles

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Learning GitHub Actions for DevOps CI/CD

    Skills you'll gain: CI/CD, Azure DevOps, Infrastructure as Code (IaC), Continuous Integration, Docker (Software), Microsoft Azure, DevOps, Application Deployment, GitHub, Continuous Deployment, Cloud Deployment, Containerization, Git (Version Control System), YAML, Secure Coding, Cloud Computing

    3.9
    Rating, 3.9 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…314315316…554

In summary, here are 10 of our most popular customer experience courses

  • Introduction to Chip Design with Open-Source EDA Tools: Coursera
  • Digital Marketing Tools: Machine Learning and AI: University of Maryland, College Park
  • Creating Service Innovation Culture in Public Sector: Coursera
  • Object-Oriented Programming and GUI with Python: Arizona State University
  • Data Ingestion, Exploration & Visualization in Qlik Sense: Coursera
  • React Technical Interview Practice Questions: Scrimba
  • Advanced Resource and Enterprise Management in Primavera P6: Packt
  • User Awareness and Education for Generative AI : Coursera
  • Rust Programming Essentials: Edureka
  • Handling Difficult Conversations: Packt

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