
Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Retrieval-Augmented Generation, Generative AI Agents, LangChain, Large Language Modeling, Vision Transformer (ViT), ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Model Deployment, OpenAI API, Google Cloud Platform, Open Source Technology, Embeddings, Machine Learning, Python Programming, Probability & Statistics
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Performance Tuning, Data Pipelines, Data Processing, Systems Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, 3D Assets, Augmented and Virtual Reality (AR/VR), Virtual Environment, Game Design, Video Game Development, Computer Graphics, 3D Modeling, Animation and Game Design, User Interface (UI), Architectural Design, Visualization (Computer Graphics), Building Design, Performance Tuning
Advanced · Specialization · 3 - 6 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, digital literacy, Technical Communication, Content Management
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Willingness To Learn, Lifelong Learning, Positivity, Growth Strategies
Beginner · Specialization · 3 - 6 Months
University of Leeds
Skills you'll gain: Data Ethics, Ethical Standards And Conduct, Data-Driven Decision-Making, Responsible AI, Risking, Research Methodologies, Data Governance, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data-Driven Decision-Making, Web Analytics, Google Analytics, Marketing Analytics, Performance Analysis, Business Intelligence, Looker (Software), Process Optimization, Customer Analysis, Analytics, Grafana, Tableau Software, Gap Analysis, Interactive Data Visualization, Data Presentation, Data Synthesis, User Flows, User Research, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Team Building, Organizational Strategy, Team Management, Leadership, Intercultural Competence, Organizational Structure, Team Leadership, People Development, Business Leadership, Organizational Effectiveness, Leadership Development, Brand Management, Branding, Employee Engagement, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Security Strategy, Endpoint Security, Zero Trust Network Access, Cybersecurity, Cyber Governance, Cyber Attacks, Incident Response, Incident Management, Cyber Security Policies, Security Management, Identity and Access Management, Disaster Recovery, Cyber Risk, AI Security, Data Security, Cyber Threat Hunting, Business Continuity Planning, Enterprise Security, Security Controls, Security Awareness
Intermediate · Course · 3 - 6 Months