Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, API Testing, Test Driven Development (TDD), Software Testing, Mockups, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, Generative Model Architectures, LLM Application, Responsible AI, AI Security, Model Evaluation, Natural Language Processing, Artificial Intelligence, Model Deployment, Context Management
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Generative AI, Artificial Intelligence, AI Product Strategy, Data Ethics, Responsible AI, Large Language Modeling, Strategic Thinking, Risk Management, Natural Language Processing, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks
Codio
Skills you'll gain: OAuth, Web Development Tools, Authentications, Web Servers, Application Programming Interface (API), Cloud API, Restful API, Server Side, JSON, Software Documentation, Javascript, Web Services, Application Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, User Experience Design, Design and Product, Digital Design, User Interface (UI), Technical Writing, Usability Testing, Design Research, User Centered Design, Content Creation, Style Guides, Content Strategy, Writing, Information Architecture, Product Design
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Strategic Marketing, Marketing Strategy and Techniques
Beginner · Course · 3 - 6 Months

L&T EduTech
Skills you'll gain: Structural Engineering, Engineering Analysis, Civil Engineering, Construction, Construction Engineering, Failure Analysis, Finite Element Methods, Engineering Calculations, Simulation and Simulation Software, Laboratory Testing
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Cyber Security Strategy, Cyber Governance, Data Ethics, User Experience Design, Cyber Security Policies, Cyber Security Assessment, Cyber Attacks, Cyber Risk, Security Management, Cybersecurity, Security Strategy, Culture Transformation, Cyber Threat Intelligence, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Development, Policy Analysis, Data Ethics, Healthcare Ethics, Medical Privacy, Cultural Diversity, Liberal Arts, Ethical Standards And Conduct, Culture, Informed Consent, Healthcare Industry Knowledge, Biotechnology
Beginner · Course · 1 - 3 Months
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Functional Design, Software Design Patterns, Unit Testing, Data Structures, Simulations
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Consumer Behaviour, Data Visualization, Sales Strategy, Marketing, Performance marketing, Marketing Strategy and Techniques, Data-Driven Decision-Making, Digital Media Strategy, Data Visualization Software, Customer Analysis, Customer Engagement, Key Performance Indicators (KPIs), Analytics, Data Analysis, Target Market, Time Series Analysis and Forecasting
Beginner · Specialization · 3 - 6 Months