Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, AI Personalization, AI Enablement, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, Data Preprocessing, Transfer Learning, Data Quality, Customer Data Management, Sales Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing

Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

Skills you'll gain: Student-Centred Learning, Entrepreneurship, Train The Trainer, Design Thinking, Digital pedagogy, Problem Solving, Innovation, Creative Thinking, Higher Education, Ideation, Collaboration, Analysis

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing

Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination

Skills you'll gain: API Testing, Cucumber (Software), Behavior-Driven Development, JSON, Restful API, Application Programming Interface (API), Test Tools, Test Case, JUnit, Security Testing, Test Script Development, Test Data, Test Automation, Apache Maven, Authentications, Development Environment, Authorization (Computing)

Skills you'll gain: Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Advanced Analytics, Business Intelligence, Business Analytics, Data Cleansing, Business Reporting, Global Marketing, LLM Application, AI Enablement, User Feedback, Data Preprocessing, Predictive Analytics, Data Architecture

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies

Skills you'll gain: Agentic Workflows, AI Workflows, AI Enablement, Innovation, Risk Analysis

Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions

Skills you'll gain: Advertising Campaigns, Digital Marketing, Marketing Strategies, Consumer Behaviour, Marketing Effectiveness, Performance Reporting, Customer Analysis, Media Planning, Marketing Analytics, Return On Investment, Customer Insights, Customer Relationship Building, Marketing Communications, Customer experience strategy (CX), Target Audience, Performance Measurement

Skills you'll gain: Cyber Governance, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Risk, Governance Risk Management and Compliance, ISO/IEC 27001, Cyber Security Assessment, Cybersecurity, Compliance Management, Governance, NIST 800-53, Risk Mitigation, Risk Management, Audit Planning, Policy Analysis, Regulation and Legal Compliance, Stakeholder Engagement, Auditing