• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Capture and Captivate Your Audience

    Skills you'll gain: Customer Retention, Customer Analysis

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Implement the Scrum Framework

    Skills you'll gain: Backlogs, User Story, Sprint Planning, Project Estimation, Agile Methodology, Agile Product Development, Sprint Retrospectives, Agile Project Management, Estimation, Acceptance Testing, Prioritization, Team Management, Cross-Functional Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Macroeconomics: Foundations and Insights

    Skills you'll gain: Economics, Financial Policy, Economic Development, International Finance, Supply And Demand, Policy Analysis, Sustainable Development, Socioeconomics, Behavioral Economics, Accounting, Market Dynamics, Critical Thinking

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    NVIDIA: Fundamentals of Deep Learning

    Skills you'll gain: Convolutional Neural Networks, Deep Learning, Transfer Learning, Image Analysis, Computer Vision, PyTorch (Machine Learning Library), Artificial Neural Networks, Tensorflow, Classification Algorithms, Machine Learning, Supervised Learning, Data Processing, Linear Algebra

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Como engajar equipes e criar cultura em ambientes virtuais

    Skills you'll gain: Virtual Teams, Team Building, Teamwork, Conflict Management, Team Leadership, Collaboration, Virtual Environment, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Communication Strategies, Culture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    104 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Financial Markets

    Skills you'll gain: Market Liquidity, Derivatives, Securities Trading, Financial Regulation, Financial Market, Securities (Finance), FinTech, Financial Systems, Banking, Financial Trading, Financial Services, Market Dynamics, Finance, Actuarial Science, Commercial Banking, Investments, Futures Exchange, Financial Statements, Risk Modeling, Equities

    4.3
    Rating, 4.3 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Business Developer

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    AI Workflow: Machine Learning, Visual Recognition and NLP

    Skills you'll gain: Model Evaluation, Tensorflow, Supervised Learning, Artificial Neural Networks, Regression Analysis, Machine Learning Methods, Applied Machine Learning, Machine Learning Algorithms, Deep Learning, Image Analysis, Machine Learning, Random Forest Algorithm, Artificial Intelligence and Machine Learning (AI/ML), Decision Tree Learning, Natural Language Processing, Scikit Learn (Machine Learning Library), Convolutional Neural Networks, Computer Vision, Data Science, Python Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    90 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Calendar en Español

    Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Project Schedules, Event Management, Scheduling, Collaborative Software, Coordination, Data Sharing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    Amazon Bedrock Customization, Optimization & Automation

    Skills you'll gain: Amazon Bedrock, LangChain, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Prompt Engineering, Transfer Learning, AI Workflows, Model Evaluation, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Data Engineering in AWS

    Skills you'll gain: Data Collection, AWS SageMaker, Feature Engineering, Data Preprocessing, Amazon Web Services, Data Migration, Data Cleansing, Jupyter, Dimensionality Reduction, Machine Learning

    4
    Rating, 4 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad Nacional Autónoma de México

    Evaluación auténtica

    Skills you'll gain: Program Evaluation, Student-Centred Learning, Curriculum Planning, Pedagogy, Education and Training, Data Collection, Community Development, Case Studies, Research Methodologies, Learning Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    41 reviews

    Beginner · Course · 1 - 4 Weeks

1…333334335…642

In summary, here are 10 of our most popular de-escalation techniques courses

  • Capture and Captivate Your Audience: Google
  • Implement the Scrum Framework: Google
  • Macroeconomics: Foundations and Insights: O.P. Jindal Global University
  • NVIDIA: Fundamentals of Deep Learning: Whizlabs
  • Como engajar equipes e criar cultura em ambientes virtuais: Fundação Instituto de Administração
  • Financial Markets: Università di Napoli Federico II
  • Business Developer: UBITS
  • AI Workflow: Machine Learning, Visual Recognition and NLP: IBM
  • Google Calendar en Español: Google Cloud
  • Amazon Bedrock Customization, Optimization & Automation: Amazon Web Services

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok