Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Whizlabs
Skills you'll gain: Microsoft Azure, Kubernetes, Containerization, Virtual Machines, Application Deployment, Cloud Computing, Cloud Applications, Cloud Infrastructure, Virtualization and Virtual Machines, Infrastructure as Code (IaC), Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Cloud Deployment, Unit Testing, Docker (Software), Containerization, Kubernetes, AI Workflows, IBM Cloud, Microservices, Machine Learning, Responsible AI, Business Metrics, Natural Language Processing, Time Series Analysis and Forecasting, Data Science, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Logo Design, Graphic and Visual Design Software, Design, Graphic and Visual Design, Creative Design, Multimedia
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Patient Evaluation, Qualitative Research, Instructional and Curriculum Design, Health Assessment, Teaching, Psychological Evaluations, Simulations, Program Evaluation, Education and Training, Clinical Assessment, Case Studies
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Ideation, Innovation, Creative Problem-Solving, Brainstorming, Creativity, Open Mindset, Storytelling, Data Visualization, Strategic Thinking, Case Studies, Test Tools, Leadership and Management, Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Automation, No-Code Development, IT Automation, Business Process Automation, Self Service Technologies, Workflow Management, Productivity Software, Digital Transformation, Process Optimization, Artificial Intelligence, Innovation
Beginner · Course · 1 - 4 Weeks

Universidad Peruana de Ciencias Aplicadas
Skills you'll gain: Design Thinking, Business Modeling, Needs Assessment, Social Impact, Professional Networking, Entrepreneurship, Creative Problem-Solving, Sustainable Development, Planning, Community Development, Self-Motivation, Growth Strategies, Professional Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Business Analytics, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Interactive Data Visualization, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Preprocessing, Data Manipulation
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Development, Flask (Web Framework), Restful API, Cloud Deployment, Selenium (Software), Front-End Web Development, Web Applications, Full-Stack Web Development, Object-Relational Mapping, JavaScript Frameworks, Application Security, HTML and CSS, Back-End Web Development, Databases, Application Programming Interface (API), Python Programming, Vue.JS, Relational Databases, SQL, Collaboration
Beginner · Course · 1 - 3 Months

Xi'an Jiaotong University
Skills you'll gain: Operating Systems, Theoretical Computer Science, Computational Logic, Computer Systems, Computer Networking, Network Architecture, Computational Thinking, Computer Architecture, Computer Literacy, Microsoft Office, Network Protocols, Computer Hardware, Data Storage, File Management
Mixed · Course · 1 - 3 Months