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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Developing a Programme Management Blueprint with ClickUp

    Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Driven Decision Making

    Skills you'll gain: Statistical Hypothesis Testing, Correlation Analysis, Statistical Analysis, Statistical Software, Probability & Statistics, Data Analysis, R (Software), Data Visualization, Statistical Inference, Variance Analysis, Sampling (Statistics)

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

    Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Alberta

    Introdução ao Gerenciamento de produtos de software

    Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    40 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Foundations of Data Visualization

    Skills you'll gain: Data Presentation, Graphic and Visual Design, Data Storytelling, Design Elements And Principles, Plot (Graphics), Data Literacy, Exploratory Data Analysis, Scatter Plots

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    U

    University of the Arts London

    Creative AI: Sound, Music and Interaction

    Skills you'll gain: Music, Musical Composition, Artificial Intelligence, Generative AI, Creativity, Human Machine Interfaces, Interactive Design, Data Ethics, Music Performance, Responsible AI, Intellectual Property, Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for Scrum.org PSPO I Certification

    Skills you'll gain: Agile Product Development, Agile Project Management, Agile Methodology, Product Management, Sprint Retrospectives, Sprint Planning, Backlogs, User Acceptance Testing (UAT)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    SQLServer for Beginners: Database Design & CRUD Operations

    Skills you'll gain: Database Design, Relational Databases, Database Development, Microsoft SQL Servers, SQL, Database Management, Databases, Business Requirements, Frontend Integration

    4.1
    Rating, 4.1 out of 5 stars
    ·
    23 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Market your new business with Canva

    Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Design Elements And Principles, Marketing Materials, Color Theory, Graphic Design, Branding, Marketing, Advertising, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    Edureka

    Business Intelligence with Databricks

    Skills you'll gain: Data-Driven Decision-Making, Data Management, Database Development

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Pesquisa de Mercado e a Gestão Estratégica de Marketing

    Skills you'll gain: Marketing Strategies, Market Research, Strategic Marketing, Marketing Management, Marketing Analytics, Market Intelligence, Data-Driven Decision-Making, Customer Insights, Consumer Behaviour, Target Market, A/B Testing, Digital Marketing, Statistical Hypothesis Testing

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Build a Two Screen Flutter Application

    Skills you'll gain: Flutter (Software), Cross Platform Development, Mobile Development, User Interface and User Experience (UI/UX) Design, Application Design, Web Design and Development, iOS Development, Android Studio, UI Components

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Beginner · Project · Less Than 2 Hours

Searches related to customer experience

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customer experience courses
1…356357358…559

In summary, here are 10 of our most popular customer experience courses

  • Developing a Programme Management Blueprint with ClickUp: Coursera
  • Data Driven Decision Making: University of Colorado Boulder
  • Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP): Amazon Web Services
  • Introdução ao Gerenciamento de produtos de software: University of Alberta
  • Foundations of Data Visualization: Johns Hopkins University
  • Creative AI: Sound, Music and Interaction: University of the Arts London
  • Practice Exam for Scrum.org PSPO I Certification: SkillUp
  • SQLServer for Beginners: Database Design & CRUD Operations: Coursera
  • Market your new business with Canva: Coursera
  • Business Intelligence with Databricks: Edureka

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