• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It服务管理
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it 服务管理"

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Human Resource Stewardship for Churches

      Skills you'll gain: Compensation Analysis, Performance Appraisal, Staff Management, Safety Training, Human Resources, Human Resource Management, Performance Management, Human Resources Management and Planning, Recruitment, Compensation and Benefits, Supervision, Cultural Diversity, Job Analysis, Goal Setting, Constructive Feedback

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Essential Linux Training Course

      Skills you'll gain: Package and Software Management, File Systems, Linux Administration, Unix, Linux Commands, Unix Commands, Command-Line Interface, Operating Systems, System Monitoring, Open Source Technology, User Accounts, System Configuration, Software Installation, User Interface (UI)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Valuing Excellence

      Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cloud Security, Resiliency, and Vulnerability Management

      Skills you'll gain: Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Cloud Computing Architecture, Cloud Security, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Attacks, Cloud Computing, Zero Trust Network Access, Cybersecurity, Cyber Security Strategy, Network Security, Infrastructure Security, Threat Detection, Security Controls, Disaster Recovery, Authentications

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Movement Capabilities Depend on Neuromuscular Properties

      Skills you'll gain: Kinesiology, Rehabilitation, Physical Therapy, Neurology, Anatomy, Geriatrics, Biology, Research

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      International Communication and East Asian Affairs (1)

      Skills you'll gain: Media and Communications, International Relations, Electronic Media, Journalism, Culture, Branding, Cultural Diversity, Telecommunications, Digital Communications, Political Sciences, Diplomacy, Digital Transformation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Detect Labels, Faces, and Landmarks in Images with the Cloud Vision API

      Skills you'll gain: Image Analysis, Cloud API, Google Cloud Platform, Computer Vision, Machine Learning Methods, Application Programming Interface (API), Machine Learning

      Intermediate · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Program Managers

      Skills you'll gain: Project Management Software, Program Management, Planning, Engineering Management, Generative AI, Technical Management, Project Planning, Engineering Software, Project Risk Management, Workflow Management, Agile Methodology, Predictive Modeling, Risk Management, Systems Development Life Cycle, Analytics, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      CEO Playbook: Generative AI

      Skills you'll gain: Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Thought Leadership, Generative AI Agents, Organizational Change, Business Strategy, Strategic Communication, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Decision Making, Strategic Marketing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Navigating Business Careers: Networks, Teams, Expertise

      Skills you'll gain: Leadership Development, Collaboration, Professional Networking, Leadership and Management, Professionalism, Teamwork, Team Leadership, Professional Development, Leadership, Business Leadership, Relationship Building, Branding, Business Development, Goal Setting, Mentorship, Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Deep Excavations and Support Systems

      Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Environmental Engineering, Engineering Design Process, Laboratory Testing

      Intermediate · Course · 1 - 4 Weeks

    1…356357358…444

    In summary, here are 10 of our most popular it 服务管理 courses

    • Human Resource Stewardship for Churches: Duke University
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Essential Linux Training Course: Simplilearn
    • Valuing Excellence: Automatic Data Processing, Inc. (ADP)
    • Cloud Security, Resiliency, and Vulnerability Management: Packt
    • Movement Capabilities Depend on Neuromuscular Properties: University of Colorado Boulder
    • International Communication and East Asian Affairs (1): National Taiwan University
    • Detect Labels, Faces, and Landmarks in Images with the Cloud Vision API: Google Cloud
    • GenAI for Program Managers: Coursera Instructor Network
    • CEO Playbook: Generative AI: Starweaver

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok