Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, AWS CloudFormation, YAML, Automation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Data Sharing, Data Visualization, Dashboard, Data Visualization Software, Google Cloud Platform, Data Analysis, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration
Advanced · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Generative AI, AI Personalization, No-Code Development, Application Development, Amazon Web Services, Cloud Applications, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Cloud Development, Large Language Modeling, Image Analysis, AI Workflows, Feature Engineering, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Transfer Learning, Model Deployment, Generative AI, Natural Language Processing, Data Integration
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Virtual Machines, Cloud Management, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Storage, Serverless Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Continuous Integration, Debugging, Software Development Tools, Software Engineering Tools, Performance Tuning, Performance Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vSphere DRS & HA, Storage vMotion, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Performance Tuning, Network Switches, Security Controls, Network Troubleshooting, Infrastructure Security, Data Storage Technologies, Capacity Management
Intermediate · Course · 1 - 3 Months