Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Digital Transformation, Technology Strategies, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Growth Strategies, Competitive Analysis, Value Propositions, New Product Development, Healthcare Industry Knowledge, Product Strategy
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Asset Management, Intellectual Property, Data Quality, Information Management, Digital Assets, Business Valuation, Management Information Systems, Information Assurance, Information Architecture, Data Governance, Legal Risk, Business Metrics, Organizational Effectiveness, Accounting, Organizational Structure, Innovation, Enterprise Architecture, Data Analysis, Big Data
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Application Deployment, Amazon Web Services, Serverless Computing, Platform As A Service (PaaS), Cloud Applications, Containerization, Application Performance Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Continuous Monitoring, Cloud Security, Disaster Recovery, Network Security, Security Strategy, Security Controls, Cloud Computing, Hybrid Cloud Computing, Infrastructure Security, Cybersecurity, Vulnerability Assessments, Threat Detection, Cloud Management, Encryption, Security Information and Event Management (SIEM), Identity and Access Management, Incident Response
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Supervised Learning, Computer Vision, Machine Learning Methods, Matplotlib, Data Visualization, Probability & Statistics, Deep Learning, Statistical Machine Learning, Artificial Intelligence, Plotly, Statistical Analysis, Data Visualization Software, Statistical Hypothesis Testing, Machine Learning, Seaborn, Data Science, Programming Principles, Python Programming, Applied Machine Learning, Statistical Inference
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Cybersecurity, Interviewing Skills, Cyber Security Strategy, Cyber Risk, Cyber Operations, Cyber Security Policies, Organizational Structure, Cyber Governance, Workforce Development, Security Strategy, Security Management, Professional Networking, Succession Planning, Training and Development
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: jQuery, Javascript and jQuery, UI Components, Scripting, JavaScript Frameworks, Web Applications, HTML and CSS, Javascript, Web Development Tools, Animations, User Interface (UI) Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Front-End Web Development, Web Design and Development, Hypertext Markup Language (HTML), Web Design, Web Development, User Interface (UI) Design, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Data Science, Data Analysis, Data Manipulation, Applied Machine Learning
Beginner · Specialization · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Business Management, Administration, Leadership and Management, Performance Management, Organizational Structure, Organizational Effectiveness, Goal Setting, Leadership, Human Resources
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks