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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Habilitación de ventas

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing

    Beginner Ā· Course Ā· 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Master Adobe InDesign

    Skills you'll gain: Adobe InDesign, Typography, Layout Design, Adobe Creative Cloud, Style Guides, Automation, Data Import/Export, Graphic and Visual Design, Graphic Design, Technical Documentation, File Management

    4.4
    Rating, 4.4 out of 5 stars
    Ā·
    6 reviews

    Intermediate Ā· Specialization Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for sales professionals

    Skills you'll gain: Prompt Engineering, Generative AI, Tool Calling, AI Enablement, Artificial Intelligence, LLM Application, Ideation, Automation, Digital Transformation, Innovation

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • P

    Packt

    LPIC-1 Linux Administrator (101-500)

    Skills you'll gain: Linux Administration, Package and Software Management, Linux, Command-Line Interface, Linux Servers, Operating System Administration, Linux Commands, Unix Commands, Ubuntu, File Systems, Red Hat Enterprise Linux, OS Process Management, Bash (Scripting Language), Unix, Software Installation, Systems Administration, File Management, Service Management, Operating Systems, Servers

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    11 reviews

    Intermediate Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    ChatGPT (and other AI) for Product Management & Innovation

    Skills you'll gain: AI Product Strategy, Google Gemini, ChatGPT, Product Management, Generative AI, AI Enablement, Agile Product Development, Microsoft Copilot, Competitive Analysis, Market Research, User Story, Product Strategy, Prompt Engineering, LLM Application

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Process, Business Workflow Analysis, Organizational Structure, Real Time Data, Collaboration, Data Integration

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Immersify

    Comfort & Care: Pain, Nutrition, Hydration Assessments

    Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    Ā·
    7 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de SĆ£o Paulo

    Off the Clock: The Many Faces of Time

    Skills you'll gain: Timelines, Cultural Diversity, Anthropology, Liberal Arts, Psychology, Environmental Science, Physics, Biology

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    17 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Sensory Science: Conducting Tests

    Skills you'll gain: Experimentation, Product Testing, Laboratory Testing, Laboratory Experience, Case Studies, Research Design, Consumer Behaviour, Target Market, Data Collection, Research Reports, Data Analysis, Recruitment

    4.9
    Rating, 4.9 out of 5 stars
    Ā·
    19 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Anti-Racism III

    Skills you'll gain: Community Outreach, Social Justice, Diversity Awareness, Overcoming Obstacles, Advocacy, Community Development, Empowerment, Action Oriented, Persistence, Self-Awareness, Planning

    5
    Rating, 5 out of 5 stars
    Ā·
    15 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Dynamic Advertising and Media Buying

    Skills you'll gain: Performance marketing, Google Ads, Media Buying, Content Performance Analysis, Advertising, Generative AI, Data Ethics, Campaign Management, Paid media, AI Personalization, Automation, Content Creation, Analytics

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Planejamento EstratƩgico de Marketing Digital

    Skills you'll gain: Campaign Management, Advertising Campaigns, Marketing Effectiveness, Consumer Behaviour, Key Performance Indicators (KPIs), Digital Marketing, Marketing Strategies, Marketing Analytics, Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Performance Analysis, Strategic Marketing, Target Market, Performance Measurement, Return On Investment, Media Planning, Customer Insights, Content Strategy, Marketing Planning

    Beginner Ā· Specialization Ā· 3 - 6 Months

Searches related to customer experience

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1…361362363…559

In summary, here are 10 of our most popular customer experience courses

  • Habilitación de ventas:Ā HubSpot Academy
  • Master Adobe InDesign:Ā Skillshare
  • Practical AI and prompting for sales professionals:Ā AI Business School
  • LPIC-1 Linux Administrator (101-500):Ā Packt
  • ChatGPT (and other AI) for Product Management & Innovation:Ā Starweaver
  • Visio for Professionals: Diagrams & Flowchart Design:Ā Coursera
  • Comfort & Care: Pain, Nutrition, Hydration Assessments:Ā Immersify
  • Off the Clock: The Many Faces of Time:Ā Universidade de SĆ£o Paulo
  • Sensory Science: Conducting Tests:Ā University of California, Davis
  • Anti-Racism III:Ā University of Colorado Boulder

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