
Skills you'll gain: Performance Tuning, Python Programming, OS Process Management, Data Processing, Scalability, Database Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Content Accessibility Guidelines, Video Production, Instructional Design, Disabilities, Web Content, Learning Strategies, User Centered Design, Technical Documentation, Microsoft Office, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Classification Algorithms, Machine Learning Methods, Data Preprocessing, Model Evaluation, Embeddings
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Computer Security Incident Management, Incident Response, Disaster Recovery, Incident Management, Security Management, Business Continuity Planning, Safety and Security, Change Control, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Hardening, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Agile Methodology, Project Planning, Project Management, Diagram Design, Workflow Management, Innovation, Business Process Modeling, Governance
Intermediate · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Data Presentation, Pivot Tables And Charts, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Agile Product Development, Kanban Principles, Agile Methodology, Solution Delivery, Application Deployment, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours