Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Cinematography, Videography, Photography, Photo/Video Production and Technology, Video Production, Image Quality
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Agile Product Development, Kanban Principles, Agile Methodology, Solution Delivery, Application Deployment, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Development, Policy Analysis, Data Ethics, Healthcare Ethics, Medical Privacy, Cultural Diversity, Liberal Arts, Ethical Standards And Conduct, Culture, Informed Consent, Healthcare Industry Knowledge, Biotechnology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Recurrent Neural Networks (RNNs), PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Classification Algorithms, Transfer Learning, Applied Machine Learning, Image Analysis, Model Evaluation, Artificial Neural Networks, Computer Vision, Data Preprocessing
Intermediate · Course · 1 - 3 Months
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Application Lifecycle Management, Power Apps Component Framework, Microsoft Power Platform, Integration Testing, Microsoft Power Automate/Flow, Azure DevOps, Power Platform CLI, Application Development, DevOps, Application Deployment, Database Design, Development Environment, Microsoft Azure, Usability Testing, Development Testing, User Interface and User Experience (UI/UX) Design, Postman API Platform, Data Modeling, Microsoft Copilot, Power BI
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Persistence, JSON, Data Store, User Interface (UI), User Interface and User Experience (UI/UX) Design, Database Development, Databases, Interactive Data Visualization, Debugging, Application Development, Mobile Development, Application Programming Interface (API), Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), AWS SageMaker, Amazon Web Services, Model Deployment, Scalability, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Technical Design, Amazon Elastic Compute Cloud, Cloud Security, Data Management, Disaster Recovery, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, User Feedback, Product Testing
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Blockchain, User Interface and User Experience (UI/UX) Design, Cryptography, Secure Coding, Application Security, Web Development Tools, React Redux, Encryption, User Experience Design, Key Management, Application Design, Cryptographic Protocols, Application Development, Web Applications, Software Development Tools, Legal Technology, Vulnerability Assessments, Frontend Integration, Data Security, Program Development
Intermediate · Specialization · 1 - 3 Months