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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Modern Web Development with TypeScript

    Skills you'll gain: TypeScript, Object Oriented Design, Node.JS, Role-Based Access Control (RBAC), Object Oriented Programming (OOP), Webpack, React Redux, Back-End Web Development, React.js, Full-Stack Web Development, Web Development, MongoDB, Front-End Web Development, Javascript, Application Programming Interface (API), Software Design Patterns, API Design, Programming Principles, Software Development, Debugging

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Ultimate Graphic Design Course: Create 40 Practical Projects

    Skills you'll gain: Design Reviews, Packaging and Labeling, Marketing Materials, Social Media Content, Typography, Design Elements And Principles, Layout Design, Animations, Instagram, Branding, Advertising

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Foundational Sustainability Skills & Competencies

    Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Change Management, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Git and GitHub Basics

    Skills you'll gain: GitHub, Version Control, Git (Version Control System), Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Software Configuration Management, File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Product Management For UX People

    Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Facebook Ads Course : Grow Leads & Boost Sales

    Skills you'll gain: Facebook, Target Audience, Online Advertising, Digital Advertising, Advertising, Advertising Campaigns, Social Media Campaigns, Paid media, Campaign Management, Social Media, Performance marketing, Social Media Management, Instagram, Bidding, A/B Testing, Lead Generation, Customer Engagement, Budget Management

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Utilize Survey Monkey as an Evaluation Tool

    Skills you'll gain: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Event Marketing, User Accounts

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading the Circular and Sustainable Business

    Skills you'll gain: Sustainable Business, Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Sustainable Systems, Sustainability Standards, Business Reporting, Annual Reports, Strategic Leadership, Leadership, Social Impact, Organizational Structure, Climate Change Mitigation, Marketing Management, Accounting, Marketing, Communication

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Inside BFSI: Structure, Challenges, and Technology

    Skills you'll gain: Financial Services, Banking, Customer experience strategy (CX), Regulatory Requirements, Market Intelligence, FinTech, Risk Management, Digital Transformation, Mobile Banking, Fraud detection, Cybersecurity, Emerging Technologies, Blockchain, Artificial Intelligence and Machine Learning (AI/ML), Corporate Sustainability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth Clinical Essentials

    Skills you'll gain: Telehealth, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, End User Training and Support, Patient Communication, Patient Safety

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Desarrollo del mapa de experiencia del cliente con Miro

    Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Value Creation and Building Enduring Relationships

    Skills you'll gain: Stakeholder Management, Professional Networking, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Team Motivation, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Modern Web Development with TypeScript: Edureka
  • Ultimate Graphic Design Course: Create 40 Practical Projects: Packt
  • Foundational Sustainability Skills & Competencies: Arizona State University
  • Introduction to Git and GitHub Basics: Packt
  • Product Management For UX People: Packt
  • Facebook Ads Course : Grow Leads & Boost Sales: LearnKartS
  • Utilize Survey Monkey as an Evaluation Tool: Coursera
  • Leading the Circular and Sustainable Business: University of Colorado Boulder
  • Inside BFSI: Structure, Challenges, and Technology: Board Infinity
  • Telehealth Clinical Essentials: Duke University

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