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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of B2B Selling in Tech

    Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Software Architecture Foundations & Intro to Microservices

    Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Meta Ads Manager for Beginners: GenAI Feature Integration

    Skills you'll gain: Online Advertising, Digital Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Generative AI Agents, Budget Management, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Mixed Methods Research: Bridging Qualitative & Quantitative

    Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Storytelling, Surveys, Stakeholder Communications, Data Analysis, Data Visualization Software, Data Management, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Lead Management with HubSpot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Getting Started with TypeScript

    Skills you'll gain: TypeScript, Javascript, Object Oriented Programming (OOP), Software Design Patterns, API Design, Programming Principles, Web Development Tools, Data Structures, Development Environment, Maintainability, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    The 10-Second Filmmaker: Storytelling 10 Seconds at a Time

    Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Data Engineering: Pipelines, ETL, Hadoop

    Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Data Transformation, Apache Hive, Big Data, Data Warehousing, Strategic Decision-Making, Apache Spark, Data Integration, Data Processing, Data Management, Data Analysis, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Automation and Project Implementation in Azure Databricks

    Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Architecture, Integration Testing, Data Pipelines, Data Integration, Data Security, Automation, Data Storage, Development Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Small Simulated Network With Cisco Packet Tracker

    Skills you'll gain: Network Troubleshooting, Network Routers, Network Architecture, Networking Hardware, Network Administration, Computer Networking, TCP/IP, General Networking, Network Switches, Network Planning And Design, Command-Line Interface

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Business, Politics, Policy, & Players of Space Programs

    Skills you'll gain: Global Positioning Systems, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Policy Analysis, Business, New Business Development, Budgeting, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Icahn School of Medicine at Mount Sinai

    Systems Biology and Biotechnology Capstone

    Skills you'll gain: Data Synthesis, Network Analysis, Biology, Biotechnology, Data Integration, Systems Engineering, Laboratory Testing, Bioinformatics, Systems Integration, Research, Simulation and Simulation Software, Mathematical Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

Searches related to customer experience

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1…374375376…560

In summary, here are 10 of our most popular customer experience courses

  • Fundamentals of B2B Selling in Tech: LearnQuest
  • Software Architecture Foundations & Intro to Microservices: Packt
  • Meta Ads Manager for Beginners: GenAI Feature Integration: Coursera
  • Mixed Methods Research: Bridging Qualitative & Quantitative: Coursera
  • Lead Management with HubSpot: HubSpot Academy
  • Getting Started with TypeScript: Edureka
  • The 10-Second Filmmaker: Storytelling 10 Seconds at a Time: Skillshare
  • Data Engineering: Pipelines, ETL, Hadoop: Coursera
  • Automation and Project Implementation in Azure Databricks: Packt
  • Build a Small Simulated Network With Cisco Packet Tracker: Coursera

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