Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Online Advertising, Digital Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Generative AI Agents, Budget Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Storytelling, Surveys, Stakeholder Communications, Data Analysis, Data Visualization Software, Data Management, Analysis
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: TypeScript, Javascript, Object Oriented Programming (OOP), Software Design Patterns, API Design, Programming Principles, Web Development Tools, Data Structures, Development Environment, Maintainability, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Data Transformation, Apache Hive, Big Data, Data Warehousing, Strategic Decision-Making, Apache Spark, Data Integration, Data Processing, Data Management, Data Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Architecture, Integration Testing, Data Pipelines, Data Integration, Data Security, Automation, Data Storage, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Routers, Network Architecture, Networking Hardware, Network Administration, Computer Networking, TCP/IP, General Networking, Network Switches, Network Planning And Design, Command-Line Interface
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Policy Analysis, Business, New Business Development, Budgeting, Innovation
Beginner · Course · 1 - 3 Months
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Data Synthesis, Network Analysis, Biology, Biotechnology, Data Integration, Systems Engineering, Laboratory Testing, Bioinformatics, Systems Integration, Research, Simulation and Simulation Software, Mathematical Modeling
Mixed · Course · 1 - 4 Weeks