Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building

Skills you'll gain: Information Privacy, Generative AI, Data Ethics, Google Cloud Platform, Personally Identifiable Information, Data Security, Cloud Security, Safety and Security, Artificial Intelligence, Machine Learning Methods, Encryption

Skills you'll gain: Penetration Testing, Technical Communication, Vulnerability Scanning, Scripting, Technical Writing, Test Case, Security Testing, Programming Principles, Automation, Data Security

Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Experience, Risk Management Framework, User Research, Law, Regulation, and Compliance

Skills you'll gain: Canva (Software), Color Theory, Photo Editing, Scalability, Design Elements And Principles, Typography, Graphic Design, Content Creation, Content Marketing, Digital Marketing

Skills you'll gain: Cybersecurity, Network Security, Internet Of Things, Infrastructure Security, Wireless Networks, Network Protocols, Cryptographic Protocols, Cloud Computing Architecture, Network Architecture, Network Infrastructure, Hardware Architecture, Data Security, Distributed Computing

Skills you'll gain: Conflict Management, Emotional Intelligence, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

Skills you'll gain: Microsoft Azure, Database Management, Data Security, Relational Databases, Disaster Recovery, Cloud Management, System Monitoring, Data Storage, Data Management, Continuous Monitoring, Microsoft SQL Servers, Cloud Storage, Event Monitoring, Role-Based Access Control (RBAC), Integration Testing, Application Performance Management

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Statistical Methods, Statistics, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Probability & Statistics, Statistical Analysis, Process Analysis, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Analytical Skills, Pareto Chart, Performance Measurement

Skills you'll gain: Generative AI, Prompt Engineering, Large Language Modeling, Google Cloud Platform, Natural Language Processing, Data Processing, Machine Learning Algorithms

Skills you'll gain: Team Building, People Management, Staff Management, Conflict Management