Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Instructional Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: PySpark, MySQL, Data Pipelines, Apache Spark, Data Processing, SQL, Data Transformation, Data Manipulation, Distributed Computing, Python Programming, Debugging
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Ideation, Prompt Engineering, Storytelling, Brainstorming, ChatGPT, Creativity, Learning Strategies, Generative AI, Responsible AI, Game Design, Storyboarding, Artificial Intelligence, Content Creation, Writing
Intermediate · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Persuasive Communication, Communication Strategies, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks

International Institute of Information Technology, Hyderabad
Skills you'll gain: Computer Engineering, Computer Science, System Programming, Performance Tuning, C (Programming Language), Computational Logic, Numerical Analysis, Algorithms, Debugging
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Adobe Illustrator, Color Theory, Graphics Software, Creative Design, Design Elements And Principles, Design, Graphical Tools, Logo Design, Design Software, Graphic Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Databases, Data Transformation, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Performance Tuning, Business Intelligence, Analytics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Python Programming, Computer Programming, Software Engineering, Simulations
Beginner · Guided Project · Less Than 2 Hours

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Generative AI, Marketing, AI Personalization, ChatGPT, Strategic Marketing, Content Marketing, Web Analytics and SEO, Artificial Intelligence and Machine Learning (AI/ML), Digital Marketing, Persona Development, Social Media Campaigns, Content Creation, Automation, Ethical Standards And Conduct, Analytics, Graphic and Visual Design, Creativity, Natural Language Processing, Personal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours