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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Adobe Captivate for Beginners: Make a Scored Assessment

    Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Instructional Design

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    PySpark & Python: Hands-On Guide to Data Processing

    Skills you'll gain: PySpark, MySQL, Data Pipelines, Apache Spark, Data Processing, SQL, Data Transformation, Data Manipulation, Distributed Computing, Python Programming, Debugging

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    ChatGPT for Creatives

    Skills you'll gain: Ideation, Prompt Engineering, Storytelling, Brainstorming, ChatGPT, Creativity, Learning Strategies, Generative AI, Responsible AI, Game Design, Storyboarding, Artificial Intelligence, Content Creation, Writing

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Promote your Scientific Results

    Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Persuasive Communication, Communication Strategies, Rapport Building, General Networking

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 1

    Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    I

    International Institute of Information Technology, Hyderabad

    Introduction to Computer Organization

    Skills you'll gain: Computer Engineering, Computer Science, System Programming, Performance Tuning, C (Programming Language), Computational Logic, Numerical Analysis, Algorithms, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Adobe Illustrator Basics for Beginners

    Skills you'll gain: Adobe Illustrator, Color Theory, Graphics Software, Creative Design, Design Elements And Principles, Design, Graphical Tools, Logo Design, Design Software, Graphic Design

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Oracle SQL 21c: Database Design & Query Mastery

    Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Databases, Data Transformation, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Performance Tuning, Business Intelligence, Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Generative AI for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Object-Oriented Programming in Python

    Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Python Programming, Computer Programming, Software Engineering, Simulations

    3.8
    Rating, 3.8 out of 5 stars
    ·
    22 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillsBooster Academy

    ChatGPT, Midjourney, Gemini, DeepSeek: Marketing Tools

    Skills you'll gain: Prompt Engineering, Generative AI, Marketing, AI Personalization, ChatGPT, Strategic Marketing, Content Marketing, Web Analytics and SEO, Artificial Intelligence and Machine Learning (AI/ML), Digital Marketing, Persona Development, Social Media Campaigns, Content Creation, Automation, Ethical Standards And Conduct, Analytics, Graphic and Visual Design, Creativity, Natural Language Processing, Personal Development

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    GenAI Summarization with Langchain: Summarize Text Documents

    Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)

    3.4
    Rating, 3.4 out of 5 stars
    ·
    11 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…384385386…560

In summary, here are 10 of our most popular customer experience courses

  • Adobe Captivate for Beginners: Make a Scored Assessment: Coursera
  • PySpark & Python: Hands-On Guide to Data Processing: EDUCBA
  • ChatGPT for Creatives: Packt
  • Promote your Scientific Results: Institut Mines-Télécom
  • Cisco Certified Support Technician IT Support 100-140 Unit 1: Pearson
  • Introduction to Computer Organization: International Institute of Information Technology, Hyderabad
  • Adobe Illustrator Basics for Beginners: Skillshare
  • Oracle SQL 21c: Database Design & Query Mastery: EDUCBA
  • Generative AI for Advanced Collaboration in Teams and Outlook: Microsoft
  • Object-Oriented Programming in Python: Duke University

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