Skills you'll gain: Cloud Security, Microsoft Azure, Threat Management, Security Controls, Security Information and Event Management (SIEM), Key Management, Continuous Monitoring, Role-Based Access Control (RBAC), Virtual Environment, Query Languages

Skills you'll gain: Peripheral Devices, Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Network Troubleshooting, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Computing, Professional Networking, Programming Principles, Information Technology, Artificial Intelligence, Customer Service

Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Vital Signs, Respiration, Pulmonology, Health Assessment, Cardiology, Systems Of Measurement, Neurology, Patient Evaluation, Anatomy, Biology

Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Language Learning, Language Competency, Oral Expression, Literacy, Vocabulary, Grammar, Oral Comprehension