Skills you'll gain: Systems Thinking, Systems Analysis, Business Systems Analysis, Complex Problem Solving, Conceptual Design, Analysis, Process Improvement, Process Analysis, Organizational Change, Change Management, Data Visualization

Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Hybrid Cloud Computing, Data Storage Technologies, Network Administration, Cloud Storage, Wide Area Networks, File Management, File Systems, TCP/IP, System Configuration

Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, User Accounts, Group Policy, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Computer Security, Server Administration, System Configuration, Encryption, Network Planning And Design, Computer Networking

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery

Skills you'll gain: Cloud Services, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Configuration Management, CI/CD, Cloud Computing, Docker (Software), Containerization, Kubernetes, Load Balancing, System Monitoring, Scalability, Cloud Storage, DevOps, Automation, Infrastructure Architecture, Debugging

Skills you'll gain: Microsoft Azure, Virtual Machines, Virtualization and Virtual Machines, Scalability, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Cloud Infrastructure, Network Architecture, Kubernetes, Cloud Security, Network Security, Network Routing, Network Troubleshooting, Load Balancing, Application Deployment, Hardware Troubleshooting, Identity and Access Management, Security Information and Event Management (SIEM)

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Security Testing, Disaster Recovery, IT Automation, Virtual Machines, Configuration Management

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Improvement, DevOps, Innovation, Agile Methodology, Supplier Management, Continuous Improvement Process, Governance

Skills you'll gain: Scope Management, Budget Management, Project Performance, Scheduling, Stakeholder Engagement, Procurement, Resource Management, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance

Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Penetration Testing, Cybersecurity, Authentications, Vulnerability Assessments, Encryption, Firewall, Identity and Access Management, Hardening, Threat Detection, Disaster Recovery, Public Key Infrastructure, Mobile Security, Risk Management Framework, Risk Management

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management