Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand

Skills you'll gain: Social Justice, Legal Research, Sustainable Development, Law, Regulation, and Compliance, International Relations, Diversity Awareness, Cultural Diversity, Case Law, Political Sciences, Diplomacy, Ethical Standards And Conduct

Skills you'll gain: Food and Beverage, Meal Planning And Preparation, Process Engineering, Experimentation, Chemical Engineering, Engineering, Materials science, Environment, Systems Of Measurement, Water Quality, Thermal Management, Biochemistry, Chemistry, Scientific Methods, Laboratory Equipment

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Data Processing, Real Time Data, Performance Tuning, Data Transformation, Jupyter, Application Programming Interface (API), SQL

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Google Cloud Platform, Customer experience improvement, Tool Calling, Solution Design, Innovation, Business Strategy, Performance Tuning

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation

Skills you'll gain: Disabilities, Diversity Training, Social Justice, Pedagogy, Diversity Awareness, Teaching, Sociology, Higher Education, Diversity Equity and Inclusion Initiatives, Training Programs, Workplace inclusivity, Research, Cultural Diversity, Student-Centred Learning, Emotional Intelligence

Skills you'll gain: International Relations, Social Studies, World History, Political Sciences, Social Sciences, Socioeconomics, Sociology, Cultural Diversity, Economics, Conflict Management, Governance