Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Web Design and Development, Hypertext Markup Language (HTML), Usability, Front-End Web Development, User Interface (UI), Javascript, Web Content, User Experience, Animations

Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Social Media Marketing, Hospitality Management, Social Media, Process Mapping, Key Performance Indicators (KPIs), Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Social Media Management, Customer experience improvement, Digital Marketing, Design, Prototyping, Content Marketing, Leadership, Search Engine Optimization

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process