Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Management Reporting, Change Management
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Multimodal Prompts, OpenAI API, ChatGPT, JSON, Large Language Modeling, Python Programming, Text Mining, Data Validation, Unstructured Data
Intermediate Ā· Course Ā· 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Skills you'll gain: Model Evaluation, Decision Tree Learning, Data Preprocessing, Data Manipulation, Statistical Modeling, R Programming, Supervised Learning, Machine Learning, Classification Algorithms
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Board Infinity
Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Cross Platform Development, iOS Development, User Interface (UI) Design, Android Development, Application Development, JavaScript Frameworks, Data Storage Technologies, Development Environment, Javascript, Data Management
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Plotly, Dashboard, Data Analysis, Interactive Data Visualization, Jupyter, HTML and CSS, UI Components, Financial Analysis, Data Visualization Software, Real Time Data, Python Programming, Data Structures
Intermediate Ā· Course Ā· 1 - 3 Months

University of Colorado System
Skills you'll gain: Game Design, Video Game Development, Animations, Graphics Software, No-Code Development, Development Environment, Scripting
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Board Infinity
Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Stakeholder Management, Release Management, Real Time Data, Sprint Planning, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Continuous Delivery, Continuous Deployment, Prioritization, Workflow Management, Continuous Integration, Innovation
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Generative Adversarial Networks (GANs), Transfer Learning, Artificial Neural Networks, Keras (Neural Network Library), Image Analysis, Convolutional Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Data Preprocessing, Embeddings, Network Architecture, Matplotlib, Jupyter, NumPy
Advanced Ā· Course Ā· 3 - 6 Months

Skills you'll gain: Model Evaluation, Data Manipulation, Python Programming, Probability & Statistics, Applied Machine Learning, Pandas (Python Package), Data Science, Statistical Analysis, NumPy, Machine Learning, Probability Distribution
Beginner Ā· Course Ā· 1 - 4 Weeks