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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Chatbots

    Skills you'll gain: Amazon Web Services, Tensorflow, Applied Machine Learning, Machine Learning Methods, Natural Language Processing, Classification Algorithms, Software Design, Application Development, Supervised Learning, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Audience Demographics with Facebook Audience Insights

    Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Security and Cost Optimization strategies

    Skills you'll gain: AWS Identity and Access Management (IAM), Disaster Recovery, Identity and Access Management, Amazon Web Services, Cloud Security, Cloud Management, Amazon Elastic Compute Cloud, Data Security, Infrastructure Security

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    AI Applications: Computer Vision and Speech Recognition

    Skills you'll gain: Computer Vision, Applied Machine Learning, Digital Signal Processing

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Apple Support Pro Certification Guide (SUP-2026)

    Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Legal Ethics and Practicality

    Skills you'll gain: Legal Technology, Legal Strategy, Regulation and Legal Compliance, Responsible AI, Ethical Standards And Conduct, AI Enablement, Artificial Intelligence, Innovation, Risk Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The University of Tokyo

    6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching)

    Skills you'll gain: Lesson Planning, Teaching, Program Evaluation, Curriculum Development, Graphic Design, Instructional Design, Student Engagement, Cooperation, Constructive Feedback, Analysis, Time Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Turbocharge Logos: Boost Productivity in Adobe Illustrator

    Skills you'll gain: Logo Design, Adobe Illustrator, Adobe Creative Cloud, Graphic Design, System Configuration, Design Software, Knowledge of Apple Hardware, Creative Design, Adobe Photoshop, Graphics Software, Computer Hardware, Peripheral Devices

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    UX: Visual Design Process

    Skills you'll gain: Wireframing, Typography, Design Elements And Principles, Design, Layout Design, User Experience Design, Graphic and Visual Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Design Reviews, Human Centered Design, Style Guides, Color Theory

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Time, Change, and Decisions for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Web Development in Flask: Build Your First Website

    Skills you'll gain: Flask (Web Framework), User Accounts, Web Development, Web Applications, HTML and CSS, Authentications, Cascading Style Sheets (CSS), Database Development, Database Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Comprehensive Cloud Computing Foundations

    Skills you'll gain: Linux Administration, Linux Servers, Cloud Infrastructure, Cloud Computing, Linux, Ubuntu, Operating System Administration, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Deployment, Scalability, Server Administration, Web Servers, Apache, Firewall, NoSQL, PHP (Scripting Language)

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Chatbots: Johns Hopkins University
  • Audience Demographics with Facebook Audience Insights : Coursera
  • AWS: Security and Cost Optimization strategies: Whizlabs
  • AI Applications: Computer Vision and Speech Recognition: Edureka
  • Apple Support Pro Certification Guide (SUP-2026): Packt
  • GenAI for Legal Ethics and Practicality: Coursera
  • 6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching): The University of Tokyo
  • Turbocharge Logos: Boost Productivity in Adobe Illustrator: Skillshare
  • UX: Visual Design Process: Packt
  • Time, Change, and Decisions for Marketing: University of Colorado System

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