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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Pearson

    Learning Deep Learning: Unit 1

    Skills you'll gain: Deep Learning, Convolutional Neural Networks, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Artificial Neural Networks, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, Tensorflow, Python Programming, Data Preprocessing, Network Architecture, Classification Algorithms, Model Evaluation, Regression Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Introduction to Unity and Basic C# Scripting

    Skills you'll gain: Unity Engine, Scripting, C# (Programming Language), Video Game Development, Game Design, Event-Driven Programming, Development Environment, Programming Principles, User Interface (UI), Object Oriented Programming (OOP)

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Snowflake for Data Science: Intro to Snowpark ML for Python

    Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
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    Packt

    Learn Java from Scratch - A Beginner's Guide

    Skills you'll gain: Apache Maven, Java, Java Platform Enterprise Edition (J2EE), Object Oriented Design, Hibernate (Java), Unit Testing, File I/O, Docker (Software), Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design, Maintainability, System Configuration

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    React Hooks: useRef, useMemo, useCallback, ImperativeHandle

    Skills you'll gain: React.js, Web Development Tools, JavaScript Frameworks, Front-End Web Development, Javascript, Web Development, Software Engineering

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    Duke University

    Data Visualization and Modeling in Python

    Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming

    Intermediate · Course · 1 - 4 Weeks

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    Starweaver

    Manufacturing Systems Analysis: A Comprehensive Guide

    Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Manufacturing Operations, Process Improvement, Process Optimization, Production Planning, Organizational Strategy, Key Performance Indicators (KPIs), Production Management, Manufacturing Processes, Strategic Leadership, Continuous Improvement Process, Operational Analysis, Performance Measurement, Automation Engineering, Change Management, Systems Analysis, Simulation and Simulation Software, Sustainable Business, Operations Research

    4.3
    Rating, 4.3 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Agentes de IA generativa: transforme sua organização

    Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, AI Orchestration, Google Cloud Platform, Large Language Modeling, Organizational Strategy, Tool Calling, Customer Insights, Organizational Change, Innovation

    Beginner · Course · 1 - 3 Months

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    Packt

    Master C# and SQL by Building Applications

    Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Amazon Event Bridge and Lambda

    Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering

    4.8
    Rating, 4.8 out of 5 stars
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    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 7

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    IE Business School

    The "What" of the Marketing Strategy

    Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications

    4.8
    Rating, 4.8 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Learning Deep Learning: Unit 1: Pearson
  • Introduction to Unity and Basic C# Scripting: Packt
  • Snowflake for Data Science: Intro to Snowpark ML for Python: Coursera
  • Learn Java from Scratch - A Beginner's Guide: Packt
  • React Hooks: useRef, useMemo, useCallback, ImperativeHandle: Coursera
  • Data Visualization and Modeling in Python: Duke University
  • Manufacturing Systems Analysis: A Comprehensive Guide : Starweaver
  • Agentes de IA generativa: transforme sua organização: Google Cloud
  • Master C# and SQL by Building Applications: Packt
  • Amazon Event Bridge and Lambda: Coursera

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