Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Apache Maven, Java, Java Platform Enterprise Edition (J2EE), Object Oriented Design, Hibernate (Java), Unit Testing, File I/O, Docker (Software), Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design, Maintainability, System Configuration
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies
Beginner · Course · 1 - 4 Weeks

Ei4Change
Skills you'll gain: Resilience, Stress Management, Emotional Intelligence, Personal Development, Team Management, Optimism, Organizational Effectiveness, Adaptability, Self-Awareness, Empathy, Change Management, Leadership, Goal Setting, Communication
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, Deep Learning, Data Preprocessing, Keras (Neural Network Library), Tensorflow, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Natural Language Processing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Unreal Engine, Computer Graphics, Computer Graphic Techniques, Animation and Game Design, Graphical Tools, Virtual Environment, Data Import/Export, Image Quality, Performance Tuning, Content Management
Beginner · Specialization · 3 - 6 Months

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Design Research, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

International Institute of Information Technology, Hyderabad
Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Systems Architecture, Computer Systems, Computer Hardware, Performance Tuning
Intermediate · Course · 1 - 4 Weeks