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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Packt

    Learn Java from Scratch - A Beginner's Guide

    Skills you'll gain: Apache Maven, Java, Java Platform Enterprise Edition (J2EE), Object Oriented Design, Hibernate (Java), Unit Testing, File I/O, Docker (Software), Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design, Maintainability, System Configuration

    Beginner · Specialization · 3 - 6 Months

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    Fundação Instituto de Administração

    Hábitos do Consumidor

    Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies

    Beginner · Course · 1 - 4 Weeks

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    Ei4Change

    Emotional Resilience for Managers

    Skills you'll gain: Resilience, Stress Management, Emotional Intelligence, Personal Development, Team Management, Optimism, Organizational Effectiveness, Adaptability, Self-Awareness, Empathy, Change Management, Leadership, Goal Setting, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

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    Politecnico di Milano

    Designing Learning Innovation: an introduction

    Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    SonarQube Mastery: Continuous Code Inspection & Security

    Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Board Infinity

    Hands-on DApp Design and Development Using Web3 Tools

    Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer une enquête de satisfaction clients

    Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Advanced Chatbots with Deep Learning and Python

    Skills you'll gain: Large Language Modeling, Deep Learning, Data Preprocessing, Keras (Neural Network Library), Tensorflow, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Natural Language Processing

    Advanced · Course · 1 - 4 Weeks

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    Packt

    Blender to Unreal Engine 5 The Complete Beginners Guide

    Skills you'll gain: 3D Modeling, 3D Assets, Unreal Engine, Computer Graphics, Computer Graphic Techniques, Animation and Game Design, Graphical Tools, Virtual Environment, Data Import/Export, Image Quality, Performance Tuning, Content Management

    Beginner · Specialization · 3 - 6 Months

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    Columbia University

    University Studies for Student Veterans

    Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Coursera

    Mapping the Mission: User Personas & Journey Design in Figma

    Skills you'll gain: Design Research, UI/UX Strategy

    Intermediate · Course · 1 - 4 Weeks

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    International Institute of Information Technology, Hyderabad

    Fundamentals of Computer Organization

    Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Systems Architecture, Computer Systems, Computer Hardware, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…443444445…560

In summary, here are 10 of our most popular customer experience courses

  • Learn Java from Scratch - A Beginner's Guide: Packt
  • Hábitos do Consumidor: Fundação Instituto de Administração
  • Emotional Resilience for Managers: Ei4Change
  • Designing Learning Innovation: an introduction: Politecnico di Milano
  • SonarQube Mastery: Continuous Code Inspection & Security: Coursera
  • Hands-on DApp Design and Development Using Web3 Tools: Board Infinity
  • Créer une enquête de satisfaction clients: Coursera
  • Advanced Chatbots with Deep Learning and Python: Packt
  • Blender to Unreal Engine 5 The Complete Beginners Guide: Packt
  • University Studies for Student Veterans: Columbia University

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