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Results for "customer service training"


  • Status: New
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    C

    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google

    Make the Sale: Build, Launch, and Manage E-commerce Stores

    Skills you'll gain: Order Fulfillment, Online Advertising, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Advertising Campaigns, Sales, Shipping and Receiving, Market Trend, Process Optimization, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
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    2K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Compassion: Enhance Patient Outcomes

    Skills you'll gain: Compassion, Mindfulness, Resilience, Program Evaluation, Stress Management, Patient-centered Care, Training Programs, Emotional Intelligence, Empathy, Self-Awareness, Patient Communication, Professional Development, Active Listening, Data Analysis, Analytical Skills, Qualitative Research, Surveys

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Analyze Churn, Design Onboarding Success

    Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Craft Omni-Channel Marketing Plans

    Skills you'll gain: Marketing Planning, Performance Measurement, Customer Retention, Analysis, Customer Insights, Brand Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Architect Resilient LLM Microservices for Scale

    Skills you'll gain: Dependency Analysis, LLM Application, Microservices, Service Management, Configuration Management, Cloud Computing Architecture, Failure Analysis, Application Deployment, Data Storage Technologies, Scalability, Cloud Deployment, Site Reliability Engineering, Software Development, Solution Architecture, Cloud-Native Computing, Maintainability, Software Architecture, Systems Architecture, Service Recovery, Reliability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Mitigating Security Vulnerabilities on Google Cloud

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Google Cloud Platform, Security Controls, Application Security, Threat Management, Cloud Management, Data Security, Virtual Machines, Cloud Storage, Data Access, Threat Detection, Vulnerability Scanning, Data Loss Prevention, Identity and Access Management, Encryption

    4.7
    Rating, 4.7 out of 5 stars
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    724 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Niel Asher Education

    Yoga Methods for Functional Well-Being

    Skills you'll gain: Manual Therapy, Exercise Therapy, Physical Therapy, Rehabilitation, Clinical Practices, Patient Evaluation, Athletic Training, Cognitive flexibility, Adaptability, Mental Health Therapies, Physical Science

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universitat Autònoma de Barcelona

    Cómo hablar bien en público

    Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
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    2.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Machine Learning with Python

    Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning, Predictive Modeling, Python Programming, Decision Tree Learning, Regression Analysis, Dimensionality Reduction, Classification Algorithms, Data Preprocessing, Logistic Regression

    4.7
    Rating, 4.7 out of 5 stars
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    18K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Security Best Practices in Google Cloud

    Skills you'll gain: Cloud Security, OAuth, Kubernetes, Security Controls, Google Cloud Platform, Identity and Access Management, Application Security, API Gateway, Cloud Storage, Authorization (Computing), Data Security, Hardening, Role-Based Access Control (RBAC), Key Management, Encryption

    4.7
    Rating, 4.7 out of 5 stars
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    351 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Preparing for Google Cloud Certification: Cloud Engineer Professional Certificate en Español

    Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Containerization, Cloud Applications, Load Balancing, Cloud Deployment, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Computing Architecture, Cloud Services, Application Deployment, Cloud Management, Data Storage, Cloud Storage, Terraform, Prompt Engineering, Infrastructure as Code (IaC), Generative AI

    4.8
    Rating, 4.8 out of 5 stars
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    1.7K reviews

    Intermediate · Specialization · 3 - 6 Months

Searches related to customer service training

generative ai in customer service operations training
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In summary, here are 10 of our most popular customer service training courses

  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
  • Compassion: Enhance Patient Outcomes: Coursera
  • Analyze Churn, Design Onboarding Success: Coursera
  • Craft Omni-Channel Marketing Plans: Coursera
  • Architect Resilient LLM Microservices for Scale: Coursera
  • Mitigating Security Vulnerabilities on Google Cloud: Google Cloud
  • Yoga Methods for Functional Well-Being: Niel Asher Education
  • Cómo hablar bien en público: Universitat Autònoma de Barcelona
  • Machine Learning with Python: IBM

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