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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    D

    DeepLearning.AI

    Large Language Models with Semantic Search

    Skills you'll gain: LLM Application, Large Language Modeling, Embeddings, Prompt Engineering, Data Processing, Big Data, Applied Machine Learning, Vector Databases

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Premiere Pro Pt. 2 — Transitions, Graphics & Animation

    Skills you'll gain: Video Editing, Adobe Premiere, Animations, Post-Production, Motion Graphics, Video Production, Graphic and Visual Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Marketing no mundo digital

    Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك

    Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Qualitative Research Methods: Capturing Rich Insights

    Skills you'll gain: Qualitative Research, Research Design, User Research, Surveys, Focus Group, Research Methodologies, Research, Research and Design, Business Research, Data Collection, Interviewing Skills, Case Studies, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Cloud Deployment and Scaling with ASP.NET Core

    Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management

    5
    Rating, 5 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Predicting Extreme Climate Behavior with Machine Learning

    Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Statistical Machine Learning, Machine Learning, Regression Analysis, Supervised Learning, Data Science, Decision Tree Learning, Statistical Analysis, Classification Algorithms, Predictive Modeling, Artificial Neural Networks, Data Processing, Logistic Regression

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication and Artificial Intelligence

    Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, Communication, Report Writing, Organizational Structure, Proposal Development, Artificial Intelligence, Procedure Development, Training Programs, Target Audience, Generative AI, Self-Awareness

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Premiere Pro Pt. 3 — Audio, Color & Exporting

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    SC-200 Microsoft Security Operations Analyst

    Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Mechanics & Origins of Bipedalism

    Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anatomy, Research, Mechanics, Physiology, Anthropology, Spatial Data Analysis, Biology, Scientific Visualization, Timelines, 3D Assets, Infographics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Python Case Studies: Build Chatbots, Apps & Systems

    Skills you'll gain: Data Visualization, Object Oriented Programming (OOP), Databases, Natural Language Processing, SQL, Python Programming, Matplotlib, Business Process Automation, Text Mining, Data Processing, Development Environment, Document Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Large Language Models with Semantic Search: DeepLearning.AI
  • Premiere Pro Pt. 2 — Transitions, Graphics & Animation: Skillshare
  • Marketing no mundo digital: University of Illinois Urbana-Champaign
  • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك: Coursera
  • Qualitative Research Methods: Capturing Rich Insights: Coursera
  • Cloud Deployment and Scaling with ASP.NET Core: EDUCBA
  • Predicting Extreme Climate Behavior with Machine Learning : University of Colorado Boulder
  • Technical Communication and Artificial Intelligence: Minnesota State University, Mankato
  • Premiere Pro Pt. 3 — Audio, Color & Exporting: Skillshare
  • SC-200 Microsoft Security Operations Analyst: Packt

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