Technical Communication and Artificial Intelligence

Technical Communication and Artificial Intelligence

This course is part of Technical Communication in the AI Era Specialization

Instructor: Kevin Dover, Ph.D.

Included with Learn more

5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Create clear, effective beginner and intermediate technical documentation.
Use generative AI to improve the efficiency and effectiveness of technical writing.
Apply technical communication principles to create polished documents and a career-ready portfolio with instructions, resumes, and cover letters.

Skills you'll gain

Tools you'll learn

Generative AI

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 assignments¹

AI Graded see disclaimer

Taught in English

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Build your subject-matter expertise

This course is part of the Technical Communication in the AI Era Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 5 modules in this course

Build practical technical communication and technical writing skills while learning how generative AI can make your documentation more efficient and effective. Designed for professionals, this course helps you create clear, polished technical documents and strengthen career-ready communication skills.

By completing the course, you will be able to create beginner and intermediate technical documentation, use generative AI to enhance your writing process, and apply principles of rhetoric and metacognition, genre, audience, prewriting and writing, organization and design, and post-writing reflection. You’ll also build a portfolio featuring technical instructions, tailored cover letters, and resumes that showcase your communication abilities. By the end of the course, you’ll be more confident creating professional documentation and equipped with versatile technical communication, technical writing, and AI-enhanced writing skills that can help you advance your career and succeed across industries. No prior experience is required.

Lays and sets the foundation for understanding how we can efficiently and effectively create and generate documentation.

What's included

8 videos1 reading3 assignments1 peer review

8 videosTotal 44 minutes

Introduction1 minute
Rhetoric and Metacognition 15 minutes
Rhetoric and Metacognition 27 minutes
Genre 16 minutes
Genre 27 minutes
Audience 13 minutes
Audience 27 minutes
Audience 39 minutes

1 readingTotal 60 minutes

Documentation60 minutes

3 assignmentsTotal 90 minutes

Rhetoric & Metacognition Quiz30 minutes
Genre Quiz30 minutes
Audience Quiz30 minutes

1 peer reviewTotal 60 minutes

Technical Description/Specifications60 minutes

Begin to learn the processes that will allow us to create and generate documentation efficiently and effectively.

What's included

3 videos1 reading1 assignment1 peer review

Recognize that artificial intelligence is a complement or a supplement not a replacement. (We work with it; it works with us.)

What's included

2 videos1 reading1 assignment

Introduces the primary means by which we architecturally control (guide) readers' interaction with our documentation.

What's included

7 videos1 reading2 assignments1 peer review

7 videosTotal 33 minutes

Organization 14 minutes
Organization 27 minutes
Organization 32 minutes
Design 14 minutes
Design 25 minutes
Design 36 minutes
Design 44 minutes

1 readingTotal 90 minutes

Organization & Design90 minutes

2 assignmentsTotal 60 minutes

Organization Quiz30 minutes
Design Quiz30 minutes

1 peer reviewTotal 60 minutes

Knowledge Base/Troubleshooting60 minutes

Introduces the task most often associated with technical communication (revision, editing, proofreading).

What's included

6 videos3 readings2 assignments1 peer review

6 videosTotal 23 minutes

Post-writing 13 minutes
Post-writing 25 minutes
Post-writing 34 minutes
Cover Letters and Resumes 1 3 minutes
Cover Letters and Resumes 25 minutes
Cover Letters and Resumes 34 minutes

3 readingsTotal 61 minutes

Post-writing15 minutes
Cover Letters & Resumes45 minutes
Congratulations!1 minute

2 assignmentsTotal 60 minutes

Post-writing Quiz30 minutes
Cover Letters & Resumes Quiz30 minutes

1 peer reviewTotal 60 minutes

Cover Letters and Resumes60 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Kevin Dover, Ph.D.

Minnesota State University, Mankato

1 Course734 learners

Offered by

Minnesota State University, Mankato

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