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    Results for "customer journey mapping"

    • Status: Preview
      Preview
      U

      Università Bocconi

      International Leadership and Organizational Behavior

      Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cross-Functional Team Leadership, Communication, Leadership, Relationship Building, Ethical Standards And Conduct, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Risk Mitigation, Generative AI, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, Generative AI Agents, Business Priorities, Return On Investment, Data Strategy, Business Leadership, Goal Setting, Artificial Intelligence, Business Solutions, Ideation, Business Strategy, Scalability, Business Transformation, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      539 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Application Deployment, Application Development, Technical Management, Data Ethics, Trend Analysis, Program Evaluation, Artificial Intelligence, Real Time Data, Applied Machine Learning, Analytics, OpenAI, Business Marketing, Programming Principles, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Python Programming

      3.9
      Rating, 3.9 out of 5 stars
      ·
      57 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      AI Video Avatars: Launch Your Automated Social Media Machine

      Skills you'll gain: Generative AI, Artificial Intelligence, ChatGPT, Video Production, Education Software and Technology, Content Creation, Social Media Content, Storytelling, Animations, Scripting, Branding, Personalized Service, Technical Communication, Marketing Communications

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge

      4.9
      Rating, 4.9 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Leadership & Management

      Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Storage Technologies, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, Apache Spark, Database Systems, Feature Engineering, Data Integration, Infrastructure as Code (IaC), Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      495 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Mobile Apps with React Native

      Skills you'll gain: React Native, Flutter (Software), Mobile Development, React Redux, React.js, Front-End Web Development, JavaScript Frameworks, Ajax, Cross Platform Development, Javascript, Apple iOS, UI Components, Data Structures, Back-End Web Development, Debugging, iOS Development, User Story, Full-Stack Web Development, Web Applications, Android Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      858 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      M

      Meta

      WhatsApp Business Platform for Developers

      Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of California, Davis

      DevOps Culture and Mindset

      Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Process Improvement, Organizational Structure, Operational Excellence, Operational Efficiency, User Feedback, Systems Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      582 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Crafting User-First Product Experiences in the AI Era

      Skills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, User Experience Design, Regulation and Legal Compliance, Data Ethics, Data Governance, Compliance Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      166 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Customer Relationship Building, Strategic Marketing, Marketing, Consumer Behaviour, Marketing Management, Marketing Strategies, Target Market, Customer Insights, Business Strategy, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey mapping courses

    • International Leadership and Organizational Behavior: Università Bocconi
    • Generative AI for Executives and Business Leaders: IBM
    • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera Instructor Network
    • AI Video Avatars: Launch Your Automated Social Media Machine: Skillshare
    • Software Sales: Coursera Instructor Network
    • Leadership & Management: Packt
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Developing Mobile Apps with React Native: IBM
    • WhatsApp Business Platform for Developers: Meta
    • DevOps Culture and Mindset: University of California, Davis

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